Concierge
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Our company is searching for a Part-Time Concierge. We are looking for customer focused problem solvers to help us curate a personalized experience for each guest.
At Domio You Will:
- Deliver a world-class hospitality experience in our properties, making our guests come back time after time
- Call all reservations to learn more about Domio guests
- Curate a personalized experience by creating a suggested itinerary for each guest
- Research each market to give our guests the best local recommendations for restaurants, activities, and events
- Develop rapport with each guest and be their go-to person for their trip
- Take initiative to implement new ideas that will benefit Domio and our clients in the future
- Analyze feedback and work with the team to improve services
- Learn about the pillars of hospitality
Who You Are:
- Have a flexible schedule (some weeknights & weekends required)
- Must be a team player
- Effectively manage multiple projects and timelines
- Excellent communicator and comfortable speaking with people over the phone and via email
- Must be self-driven and motivated
- Creative, responsive, and adaptive in a dynamic and fast paced environment
- Strong attention to detail
- Must have the aptitude and desire to learn new competencies and skills
- Prior hospitality experience a plus
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