Eden Health
Eden Health provides convenient, tech-enabled primary and mental health care.
New York, NY

COVID -19 Operations Associate (Temp) at Eden Health

| Greater NYC Area
Sorry, this job was removed at 12:10 p.m. (EST) on Friday, October 1, 2021
Find out who's hiring in NYC.
See all Operations jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Eden Health
Eden Health is a fast-growing enhanced primary care practice designed to elevate the health and wellbeing of employees everywhere. Integrating local, in-person primary and mental healthcare with 24/7 virtual care, Eden Health strives to be the world’s most loved primary care practice. With Eden, employers and employees get a dedicated Care Team of best-in-class doctors, clinicians, and insurance experts who deliver an easy-to-access, coordinated, and compassionate healthcare experience. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes; when companies work with us, they have healthier workforces, increased productivity, and reduced healthcare costs

What you will be doing
As a COVID-19 Operations Associate, you will be part of Eden Health’s COVID-19 operational team. You will be asked to execute the daily workflows of our COVID-19 program to ensure a consistent and reliable experience for our customers. Your success will require you to partner closely with the Customer Success, Member Support, and Clinical teams to ensure Eden Health is meeting contractual agreements, operating efficiently, and collaborating closely with our customers as we assist them in bringing their workforce safely back to the office. This role will report directly to Emma Andrews-Mccoy, Sr. Manager of Member Support.

This is a fully remote short-term temporary position (1 month)

What success looks like

  • Become a subject matter expert in Eden Health’s COVID-19 workflows
  • Ensure each workflow is completed on time and with high accuracy
  • Ability to work to support east coast business hours
  • Update and manage databases of COVID-19 test orders, test results, and vaccination record cards
  • Ensure medical information is updated and documented correctly in our electronic medical record system on a timely manner
  • Assist the Customer Success and Member Support teams to investigate issues related to the COVID-19 program
  • Understand and meet internal and external SLAs related to COVID-19 program
  • Propose and implement process improvements to increase efficiency and capacity

What you'll bring

  • 1-2 years of experience working with databases, complex spreadsheets, or similar tools
  • Strong organizational skills with impressive attention to detail 
  • Quick learner with the ability to adapt to new technologies and proactively improve existing processes
  • Excellent written and verbal communication skills
  • A proven track record of effectively managing multiple projects and timelines
  • Understanding of the highly flexible nature of the work environment
  • A desire to learn operations while growing within the team and Eden Health

Why Eden Health?

  • Fast-growing startup backed by leading venture capital firms Greycroft, 645 Ventures, PJC and others
  • Exciting product in one of the largest and fastest growing markets in the country
  • Mission-driven culture passionate about improving access to healthcare for employees and their families
  • Competitive salary and equity compensation package
  • Great benefits including medical, dental, vision insurance, and commuter benefits
  • Generous PTO, healthy snacks, and regular happy hours
  • Awesome team with a great camaraderie - we work hard and have lots of fun!

Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. [email protected]edenhealth.com). Eden Health will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: [email protected]edenhealth.com.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

101 Greenwich Street, New York, NY 10006

Technology we use

  • Engineering
    • TypescriptLanguages
    • ReactLibraries
    • ClojureFrameworks
Previous
Next

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission and equity compensation packages
-Great benefits including medical, dental and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy
-Monday and Friday lunch stipends

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have a Culture Council that is focused on strategically thinking through and implementing events, specifically for a remote workforce.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We conduct annual Anti-Harassment and Unconscious Bias Training company-wide.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
We use Guideline to administer our 401K
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
We offer a $300 stipend to support employees working from home.
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $2000 annually for continuing education.
Time allotted for learning
Customized development tracks

An Insider's view of Eden Health

What's something quirky about your company?

We have a quirky way of taking company-wide meetings to another level. We've gone so far as to recreate an entire episode of Hot Ones with our CEO in the hot seat. We love celebrating big wins with over-sized champagne bottles paired with local pizza - it's an extraordinary pairing!

Chris

Director of Business Development

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How does the company support your career growth?

Eden Health has been a great place to grow. I've had lots of opportunity to work in a diverse set of roles and my colleagues have always been there to support me. Our culture of kindness, candidness and transparency has created a place where I get to see my colleagues grow with me as we take on new challenges and build the future of the company.

Sal

Senior Full-Stack Software Engineer

What is your vision for the company?

We want everyone to have a multidisciplinary care team that is accessible in ways that make the most sense for their life. We are modernizing the delivery of medicine, mental health, and navigation services by providing sophisticated technology to give providers and patients superpowers so that the road to health and wellbeing is a smooth one.

Scott

Co-founder and Chief Product Officer

What are some social events your company does?

We have a Culture Council consisting of volunteers across different departments in our organization. Each month, two volunteers from the Culture Council manage end-end execution of that month's event.

Megan

Manager, Talent

Jobs at Eden Health
27

All Jobs
All Jobs
Finance
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Tap to close

Manager, Healthcare Navigation

Eden Health
Remote
16 hours ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Head of Copy

Eden Health
Greater NYC Area
16 hours ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Workplace Pop Up Clinician

Eden Health
Greater NYC Area
20 hours ago
+49
As a Workplace Pop-up Clinician, you will be a member of Eden Health’s dedicated pop-up clinical team. The pop-up experience allows employers to turn a conference room into a medical office for the day. This is one of the ways that Eden Health brings primary care, preventive care, and testing services to employees at their workplace. Pop-up clinics create convenient access highly valued by the patients. For many patients, a pop-up clinic can be their first touch point with a medical professional in many years. As a Workplace Pop-up Clinician, you will represent Eden Health to our clients and their employees while delivering high-quality care at the workplace. This is a full time role and at times requires travel.

Senior Director, CRM/Lifecycle Marketing

Eden Health
Greater NYC Area
20 hours ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Corporate Controller

Eden Health
Remote
3 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Member Support Coordinator

Eden Health
Greater NYC Area
4 days ago
+49
About Eden Health  Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Sr. Manager of Clinical Operations, Behavioral Health

Eden Health
Remote
4 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Legal Operations Associate

Eden Health
Greater NYC Area
4 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Lead/Senior Product Designer (US Remote)

Eden Health
Greater NYC Area
4 days ago
+49
As a Senior Product Designer, you will be deeply involved in developing new products and features for patients that provide seamless and dedicated access to our care team. You will achieve this by collaborating with our amazing Clinical team to research, test and evolve clinical processes alongside the technology. We are looking for demonstrated mastery of an effective and collaborative problem solving framework with refined design output. As an early member of the Product Design team, you will also work with your fellow product designers to shape the foundations of our team structure and processes and serve as advocates for our discipline to the wider organization.

Channel Sales Manager

Eden Health
Remote
4 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Senior Operations Manager of Pop-ups

Eden Health
Greater NYC Area
4 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Sr. Manager of Clinical Operations Strategy, Behavioral Health

Eden Health
Greater NYC Area
5 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Talent Partner - Clinical

Eden Health
Remote
6 days ago
+49
About Eden Health Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes; when companies work with us they have healthier workforces,

Talent Coordinator - Clinical

Eden Health
Remote
6 days ago
+49
About Eden Health Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes; when companies work with us they have healthier workforces,

Frontend Software Engineer II (US Remote)

Eden Health
Remote
6 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Talent Partner, Technical (US Remote)

Eden Health
Greater NYC Area
6 days ago
+49
About Eden Health Eden Health’s mission is to create a world where every person has a relationship with a trusted healthcare provider. Millions of people do not get the care they need because the current experience is too cumbersome, inaccessible, or ineffective. We’re building new technologies and innovations to create a patient-centered healthcare experience.  What you will be doing As a technical recruiter at Eden Health, you will be a key

Senior Product Manager - Care Delivery (US Remote)

Eden Health
Greater NYC Area
6 days ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Platform Software Engineer III (US Remote)

Eden Health
Greater NYC Area
1 week ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Director, Total Rewards (US, Remote)

Eden Health
Greater NYC Area
1 week ago
+49
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Backend Software Engineer III (US Remote)

Eden Health
Greater NYC Area
1 week ago
+49
We are looking for curious, pragmatic and capable engineers who want to see the outcome of their work help people. You will join a small team of full stack engineers that is laying the foundation of Eden Health’s future. Our engineers work closely with product, design, and clinical teams to define problems and build effective solutions.  You will join in on ownership of the engineering discipline: working to build not only our products, but our culture and processes. You will not be hesitant to jump in and fix things because you take responsibility for sustainable engineering. Technical problem solving appeals to you, but you will also create space for your colleagues to demonstrate the same. We all learn and grow to achieve goals that can never fit in a job description.

Regulatory Counsel

Eden Health
Greater NYC Area
1 week ago
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Group Technical Program Manager (US Remote)

Eden Health
Greater NYC Area
1 week ago
About Eden Health Eden Health’s mission is to create a world where every person has a relationship with a trusted healthcare provider. Millions of people do not get the care they need because the current experience is too cumbersome, inaccessible, or ineffective. We’re building new technologies and innovations to create a patient-centered healthcare experience.  Eden Health is looking for a seasoned technical program manager that can help us

Director, FP&A

Eden Health
Remote
1 week ago
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Mobile Software Engineer II (US Remote)

Eden Health
Remote
1 week ago
We are looking for curious, pragmatic and capable engineers who want to see the outcome of their work help people. You will join a small team of full stack engineers that is laying the foundation of Eden Health’s future. Our engineers work closely with our product, design and clinical teams to identify problems and build effective solutions.  You will join in on ownership of the engineering discipline: working to build not only our products, but our culture and processes. You will not be hesitant to jump in and fix things because you take responsibility for sustainable engineering. Technical problem solving appeals to you, but you will also create space for your colleagues to demonstrate the same. We all learn and grow to achieve goals that can never fit in a job description.

Accounting Clerk

Eden Health
Greater NYC Area
1 week ago
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

People Business Partner

Eden Health
Greater NYC Area
1 week ago
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering

Product Designer (US Remote)

Eden Health
Greater NYC Area
2 weeks ago
About Eden Health Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering