Top Remote Customer Success Jobs in NYC
As a Client Success Manager at Wonders, you will build and maintain strong relationships with restaurant clients, drive product adoption, and ensure client satisfaction. You will strategize with clients to optimize their businesses using Wonders technology and act as the main point of contact between clients and internal teams.
As a Customer Service Representative at Taskrabbit, you will prioritize and champion customer satisfaction, understand customer needs, and be a trusted resource for resolving issues. The role involves interacting with clients, Taskers, and Partners to ensure a seamless experience for all.
Manage and grow high-value subscription accounts, build strong client relationships, oversee client communications, and increase service usage to maximize retention rates. Collaborate with Sales and Medical teams to deliver exceptional client experiences and stay updated on legal industry news.
Featured Jobs
Looking for an Associate Director of Business Development to manage brand/supplier partnerships at Minoan, a Native Retail platform connecting spaces, brands, and consumers. Responsibilities include managing relationships, negotiating costs, supplier onboarding, and improving processes. Requires 10+ years of sales experience in high-growth startups and a Bachelor's degree.
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of valuable provider segments. Your responsibilities include mentoring the team, developing customer success strategies, tracking key metrics, collaborating with different departments, and training the team to deliver exceptional service. You will play a critical role in optimizing provider satisfaction and success metrics to enhance the customer experience and increase revenue.
Responsible for resolving order related issues, obtaining business critical information from care teams, and providing ongoing service/support to ensure a seamless customer experience. Build relationships with customers, drive retention, and manage client interactions effectively. Document, troubleshoot, and communicate with internal and external teams.
Responsible for reviewing and processing insurance claims, handling customer inquiries via telephone, and maintaining accurate records in the claims system. Requires strong data entry and communication skills, as well as the ability to prioritize and multitask effectively.
The Vaccine Customer Representative (VCR) supports customers by providing clinical information on vaccines, education, and resources. They serve as the primary contact for healthcare providers in a specific territory, engaging in sales presentations, providing updates on customer needs, and assisting in improving immunization rates.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with internal teams for technical escalations.
As a Customer Success Manager at Convexity, you will partner with clients to achieve their digital training strategy through the 360Learning platform. Responsibilities include auditing platform usage, identifying opportunities, creating action plans, and ensuring contract renewals for desired outcomes. You will play a key role in client development and goal attainment.
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