Delivery Associate

| Greater NYC Area

At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter.

You will be responsible for successfully completing a daily route alongside the Delivery Lead while helping with assembly, delivery, and pickup. You’ll collaborate closely with the warehouse and logistics teams and will report to the Logistics Manager.

Note: We have positions available for both Full-time and Part-time with compensation being $16/hr


What you’ll be doing:

  • Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices
  • Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person 
  • Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal
  • Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Who you are:

  • 1+ years in delivery operations
  • Experience working with furniture or large goods that require assembly
  • A keen and sensitive eye for customer service and experience
  • Based in NYC
  • Excited about joining a small team and building something from the ground up
  • Passionate about Feather's mission

What you’ll get when joining Feather:

  • Fair and transparent compensation structure
  • Competitive health, vision, dental, and other ancillary benefits (Full-time only)
  • A 50% discount on your own Feather subscription
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

Feather just opened a beautiful new office in the middle of SoHo, with easy access to most subways as well as amazing food, drinks, and shops.

What are Feather Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Monthly.
Free Daily Meals
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Promote from within
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