Deployment Specialist

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Zearn is the nonprofit educational organization behind Zearn Math, the top-rated math learning platform used by 1 in 4 elementary students nationwide. Zearn Math supports teachers with research-backed curriculum and digital lessons proven to double the learning gains of a typical year of instruction. Zearn Math instructional materials - including 400+ hours of digital math learning - are free for teachers and families. Zearn also offers school- and district-wide licenses and professional development to support implementation. Everything Zearn does is driven by the belief that every kid can be a math kid.

As a Deployment Specialist you will provide critical technical support to District Technology Leaders and ensure the deployment of Zearn is a smooth process that will set teachers up to instill confidence in their students’ math abilities. In this role, the Deployment Specialist will provide client facing assistance to principals, district technology leaders, and district administrators with rostering student data into Zearn. This would be an ideal role for an individual who picks up new technology quickly and has a passion for Education, Technology, or both! If you thrive in a dynamic environment, pick up new technology quickly, love learning how things work, and are an effective communicator, then we’d love to meet you. This is a unique opportunity to play a critical role in a fast-growing and widely loved organization that is dedicated to ensuring all children love learning math.

 

What you’ll do:

  • Guide district technology leaders through the Zearn rostering process on video calls and email:
    • Act as the voice of Zearn in customer communications, authoring guidance that is clear, compelling, and assists in rostering their school data with Zearn Math
    • Support our clients through their integration development process by providing best practice recommendations
    • Deliver technical solutions including planning, deployment, and support, with a focus on Clever and Classlink
    • Provide technical solutions to dynamic problems involving districts’ SIS.
    • Ensure deployment is complete per Zearn deployment practices and gain customer sign off at the conclusion of each call
  • Collaborate with internal and external stakeholders to understand client business needs and be able to translate needs to the configuration of the solutions
  • Engage with various project stakeholders both internal and external
  • Drive and participate in client workshops to demonstrate product capabilities

 

Ideal candidates will have:

  • Bachelor’s degree required

  • 2+ years of Product Deployment support experience
  • Excellent written & oral communication, organization skills, Microsoft Excel experience, and attention to detail
  • A basic understanding of information systems and the Ed Tech ecosystem.
  • A true passion for helping people and creating positive experiences
  • Desire to join an entrepreneurial, fast-paced environment at a mission-driven organization
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • Pivotal TrackerManagement

What are Zearn Perks + Benefits

Zearn Benefits Overview

We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy.

Culture
Team based strategic planning
Flexible work schedule
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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