Unqork
We work with enterprise clients to radically accelerate software development.

Design Operations Manager at Unqork (Remote)

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Unqork is a new way to build enterprise software: it's a purely visual, drag-and-drop no-code platform designed to support the scale, complexity and security that enterprise applications require. Our customers are leaders in insurance, financial services, healthcare and the public sector, and they use Unqork to build custom software faster, with higher quality and at lower costs than code-based approaches. Founded in 2017, Unqork reached unicorn status in 2020, with a valuation of $2B. Unqork has been named one of the Best Startup Employers by Forbes, Best Places to Work by Built In and one of LinkedIn's Top Startups.

The Unqork Product Experience (PX) team is a collective of designers, researchers, and product and design operations specialists united on a mission to expand who can participate in the software development process. We work to promote the Unqork user, working side-by-side with partners to ensure our platform experience is, powerful and delightful. We're united by curiosity, thoughtfulness, and learn from each other's diverse backgrounds.

Responsibilities:

  • You will report to the Director, Product & Design Operations
  • Manage strategic programs that improve the Design team's efficiency, influence, and productivity
  • Partner with Product Experience leadership to improve ways of working, hiring, and onboarding
  • Promote and help drive consistency of our holistic design process
  • Work with our designers and other partners on our product development teams to plan projects, define and meet milestones, assess risks, and improve communication

Qualifications:

  • A passion for building, tinkering with, and improving complex operational systems
  • Demonstrated ability to build an end-to-end program-- setting up processes and mechanisms, defining program requirements, establishing design priorities, and delivering against key milestones
  • Excellent understanding of product design and the software design process
  • You are uncompromisingly service-minded towards our users and your colleagues
  • You love working with product designers, researchers, PMs, and other partners
  • You are open to learning from others and growing together to help them learn—and have them help you grow
  • 3+ years of relevant design operations, producer, or design program management experience at a SaaS, product-driven company

Benefits:

  • Work from home with an energetic remote-first community
  • Unlimited PTO (and the encouragement to use it)
  • Student loan payback program
  • 100% employer-covered medical, dental, and vision options available to you and your dependents
  • Flexible Spending Account (FSA)
  • Monthly stipend toward your WFH setup, vacation, development and more
  • Employer-sponsored 401(k) with contribution match
  • Free Peloton membership through UHC
  • Paid Parental Leave

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Where we are

We’re located in Union Square West: great food, a block away from the park, and a short walk to all the major trains.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • NotionDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • AirtableManagement
    • ProjectBoardManagement
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • Lead DataLead Gen
    • Leadership ConnectLead Gen
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What are Unqork Perks + Benefits

Unqork Benefits Overview

Unlimited PTO
Gender Neutral Parental Leave
401k Matching
Student Loan Payback Program
Stipend Pay
Lifemart Benefits
Weekly company-wide meetings with Senior Leadership and special guests

Culture
Volunteer in local community
Opportunities to volunteer both locally and remotely through our ERSGs.
Partners with Nonprofits
Friends outside of work
Intracompany committees
We have a wide variety of ERSGs.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
30% female at the Executive level.
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Free Peloton membership through UHC.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Equity is offered for all new employees and ongoing performance-driven equity grants.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In order to support our working parents with newly born, adopted or foster children, Unqork offers eligible employees up to 16 weeks of paid leave for all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Happy Hours
Fitness Subsidies
Fitness perks offered through our medical provider.
Home Office Stipend for Remote Employees
Employees are given $2K annually on reimbursments.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Unqork has a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring.
Time allotted for learning
Customized development tracks

An Insider's view of Unqork

How does your team reward individual success?

Our team is exceptional when it comes to rewarding individual success. The TA leadership honors hard work through promotion, praise and expressing gratitude. Also, our managers communicate transparently to help you achieve your goals. Most recently, we received gift cards and accolades for an outstanding quarter!

Catricia Smith

Senior Talent Acquisition Partner

How do you collaborate with other teams in the company?

At Unqork, our teams collaborate and work in a fun atmosphere with an "all-in" attitude. I collaborate with industry-specific sales and client partner teams, work with marketing to provide proper messaging, bring go-to-market strategy for platform and solution offerings, and connect with technical teams to schedule introductory meetings.

Alex Wilson Ogbeh

Account Development Representative

How does the company support your career growth?

Being part of the team at Unqork means working with talented and dedicated individuals in a culture that fosters creativity, collaboration and personal growth. It's a pleasure working with such creative and dynamic individuals every day.

Valentina Berkovits

Sr Director, Customer Success

What unique initiatives do you have that encourage innovation?

As a leader, I encourage front line employees to voice their opinions and foster an environment that encourages mistakes while testing new ideas. Alternative points of views keep the workplace vibrant. This aligns with one of Unqork's core values: Fearless. Finally, I recognize and reward innovative ideas and provide feedback to improve.

Bert Amadi

SVP, Head of Platform Operations & Service

What's something quirky about your company?

Definitely the people! Unqorkers hail from all different backgrounds and places around the world and each person brings a unique perspective to work everyday. From funny slack channels to company weekly Stand-Up meetings (that are emceed by a different Unqorker each week), it certainly makes for a very fun work environment to sign onto!

Caroline Cannon

Manager, Marketing

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