Warner Bros. Discovery
New York, NY
Hybrid

Digital Media Engineer

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Our Team
Discovery Inc is the world’s #1 pay-TV programmer reaching 2.7 billion subscribers in more than 220 countries and territories. Global Technology & Operations provides technological infrastructure and operations support to ensure audiences can enjoy Discovery's programming around the world and across platforms. Already a leader in the factual and lifestyle genres, Discovery has expanded its core business into new genres: sports, entertainment and kids. Its platforms and product eco-systems are now engaged in terrestrial/free-to-air, OTT products and content development/production companies.

 

The Way We Work
Discovery continues to grow around the world and across platforms. GT&O is building media technology and systems that meet world class standards for which Discovery is known. Our culture and leadership traits are in evolution as we expand from a traditional linear Pay TV business towards a convergent media and entertainment business that encompasses digital and mobile. Discovery is developing direct-to-consumer relationships, while delivering traditional platforms, with innovative solutions. Discovery is looking to embrace a dynamic and entrepreneurial individual.

 

The Role
Discovery’s Media Engineering team spearheads many of Discovery’s highest priority and cutting-edge technical initiatives. This position on the team will be responsible for the support, configuration, maintenance and design of studio and post production systems at production facilities, as well as participate in the roll-out of Discovery’s technical initiatives.

Responsibilities

1. Provide application support to various local and remote end users.
2. Evaluate new technologies and make educated recommendations regarding equipment and software.
3. Troubleshoot hardware and software problems including maintenance support.
4. Provide full life-cycle support to end-users requests as.
5. Create detailed engineering SOP’s for the operation and maintenance of computer systems.
6. Other job duties, responsibilities, and project assignments as assigned.

Requirements

* Work with a team of engineers, development teams and operators in a collaborative, team-oriented environment
* Motivated individual with knowledge and interest in troubleshooting and maintaining file based workflows
* Ability to troubleshoot Mac and PC software and hardware problems, including Windows, Linux and MAC operating systems and applications, drivers, workstations, servers, and peripherals
* Ability to support audio and video systems for live studio and remote productions
* Ability to work independently and with other members of a team and follow through on support requests in a timely manner, escalating to other members of the team when appropriate
* Ability to perform well in a high-pressure environment and prioritize multiple tasks
* Proven oral and written communication skills
* Ability to provide on-call/remote support on a rotating schedule outside of regular business hours, as needed.
* Work directly with other teams to address critical problems through to resolution
* Act as a liaison and take part in regular meetings between various departments and Engineering
* Ability to lift heavy equipment as needed (50 lbs)
* Travel may be required
* This position is considered an essential position. During times of inclement weather, emergencies, or when access to the workplace may be impeded the employee must work with management to make arrangements to report to work safely
* Must have the legal right to work in the United States

 

Preferred Qualifications

* Experience in post-production, broadcast, of media industry environments.
* Experience with A+, Net+, MCSE, and Microsoft Office.
* Knowledge of accelerated media file transfer protocols such as Signiant and Aspera.
* Knowledge of video and audio codecs and frame rates including compression and transcoding solutions
* Understanding of AWS or GCP architectures and methodologies.
* Ability to read and understand technical drawings.
* Knowledge of Adobe Premier, After Effects, Avid Media Central, and ProTools.
* Knowledgeable in all areas of technical production and familiar with studio production equipment including broadcast audio, video and control systems, video servers, and storage area networks.
* Experience in broadcast production workflows and troubleshooting signal flow.
* Previous work with media asset management systems (MAM), virtual machines (VM), and server administration.

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What are Warner Bros. Discovery Perks + Benefits

Warner Bros. Discovery Benefits Overview

Warner Bros Discovery offers a comprehensive set of benefits and perks to support employees in their personal and professional lives. Some program highlights include:

• Local medical, dental, and vision programs in many countries around the world.
• On-site wellness and fitness centers across several of our office locations.
• Family support programs. In the U.S., additional services include on-site childcare in certain offices, backup childcare services, family caregiver leave, adoption, surrogacy, and cryopreservation assistance, and more.
• Tools and resources to support the mental wellbeing of our employees and their dependents, including mental health counselors and 24/7 access to free, confidential support through our Employee Assistance Program administrators.
• Products and services to support financial wellbeing including financial planning tools, and a 401(k) savings plan in the U.S.
• Flexible work arrangements around the globe, allowing employees to better balance work and personal commitments.
• Global learning, leadership & organization programs to inspire, equip, and empower our people to thrive. These programs and resources are accessible to everyone at whatever stage they are in their career.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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