Director of Client Engagement / Client Engagement Principal

| Greater NYC Area | Hybrid
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Kin + Carta is a global consulting firm built for the 2020s, we make the journey to becoming a digital business tangible, sustainable, and profitable. By building digital twins to replace existing analog processes, designing and launching new digital products and services, and unlocking future innovation through modernization initiatives, Kin + Carta seamlessly integrates the strategic consulting, software engineering, and marketing technology needed to help businesses Make It Happen. Kin + Carta is looking for a Client Engagement Principal / Director of Client Engagement to source, cultivate, and close new business for Kin + Carta.  

Our culture is one that fosters innovation and creative thinking without the bindings that are typically introduced with large organizations.  The people we are looking for in this position are no exception. Reporting directly to the VP of Client Engagement, you will work with our Business Development Specialists, Consulting Services, larger Demand Generation Network, and the Executive Team to identify, qualify and close business in competitive pursuits. 

This position will be responsible for selling Kin + Carta professional services contracts (digital advisory, cloud native modernization, digital customer experience development, and emerging capabilities). Activities involve pipeline development, lead qualification, customer meetings, proposal development, negotiations, and closing. In addition, you will participate in industry networking and partner-sponsored events to build direct sales pipelines.

What we are looking for in you:

You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks.  You can bridge the big picture with the intricacies of execution.  You can hold an executive conversation with confidence.  You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized.  You have the ability to build trust and rapport with stakeholders and connect the dots for the right support and craft a story to win.  

Responsibilities include:

  • Lead generation, cultivation, and follow through
  • Uncovering interested prospects in key verticals (financial services, manufacturing, distribution, and healthcare)
  • Develop, maintain, and expand a database of prospects within your pipeline
  • Maintain a high level of Kin + Carta solution expertise and competitive intelligence
  • Identify decision-makers and build relationships within targeted leads in order to initiate and move along the sales process.
  • Provide compelling value propositions and real-time solutioning, in-person and via phone- emphasizing service differentiators, discussing contract terms and preparing proposals
  • Submit accurate and complete information in Salesforce and provide regular updates to management regarding opportunities, trends, and challenges
  • Maintain a commitment to continuous improvement, with active participation in internal and external sales coaching
  • Develop key relationships with Sales Executives at key partners (Google Cloud Platform, Azure, PCF, VMWare, and AWS)
  • Meet or exceed yearly new business revenue objectives 

Required Qualifications:

  • Consulting or agency background with strong consultative sales skills and can demonstrate the ability to sell the value of partnering with Kin + Carta 
  • Understanding of user experience design and agile software development lifecycle and have previously worked with either marketing, line of business and/or technology teams, in a delivery capacity, in enterprise environments.
  • Understanding of the business driver and best practices of cloud-native modernization 
  • Desire to work in a fast-paced, self-directed entrepreneurial environment
  • Prominent organization, presentation, communication, and time management skills
  • Demonstrated analytical and strategic skills with the ability to creatively problem-solve
  • Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership
  • A strong understanding of enterprise IT concepts and technology
  • A bachelor's degree

Preferred Qualifications:

  • 4 years of successful sales experience with 3+ years of experience in an Enterprise sales role, focusing on large scale custom software development projects, OR 2 years of program management in enterprise consulting

Kin + Carta exists to make the world work better by delivering transformative digital growth for our clients. As a digital transformation firm, we apply creativity, data, and technology to help clients invent, market, and operate new digital products and services that turn prospects into customers, and customers into advocates. Kin + Carta seamlessly integrates the strategic consulting, software engineering, and marketing technology needed to help businesses 'Make It Happen'. 

Consultants at Kin + Carta have the opportunity to: engage with the most cutting-edge emerging technologies, solve difficult problems for some of the world’s biggest companies, and work within a breadth of industries.

Kin + Carta is headquartered in Chicago and London with offices across four continents. Our culture and shared ways of working unite us globally, but it’s our diverse specialisms, our connections, and our courage that makes our firm a recognized best place to work.

We welcome our Kin to show up as their full selves every day. Because this is so important to us, Kin + Carta is proud to be an equal opportunity employer. If you need accommodations at any point in the application or interview process, please let us know. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • ZoomInfoLead Gen
    • SlackCollaboration
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    • AsanaProject Management
    • Monday.comProject Management
    • TrelloProject Management

Location

All Kin are given the opportunity to choose between working virtually, from an office, or a hybrid split between the two.

An Insider's view of Kin + Carta

How would you describe the company’s work-life balance?

At Kin + Carta we are hyper focused on the well-being of our employees and we have always seen a healthy work-life balance as part of our identity and culture. We track the morale of our Kin as closely as we track the financial health of our engagements and we have seen direct correlation between productivity and the morale of our teams.

Paul

East Territory Leader

What kinds of technical challenges do you and your team face?

Typical projects involve working with the latest tools and technology because we strive to create an unmatched experience. That presents us with an opportunity to work with bleeding-edge software and services. If you are passionate about any subject matter in the field of technology, we can support you to become an expert.

Joe

Senior Technical Principal

How does the company support your career growth?

Kin + Carta has multiple channels for upskilling and professional development, led by a generous allocation to cover educational costs. As a lifetime learner, I like to spend time professionally and personally furthering my education, so working for a company that not only supports that, bur also promotes it, is hugely fulfilling.

Stephen

Senior Delivery Principal

What projects are you most excited about?

I’m most excited by the ambiguous projects where the client is unsure of how to tackle their challenge. There’s something fulfilling about this — it's a journey that's not always perfect, but once we're on the other side and the client can take action there’s a real sense of accomplishment. We help address and solve for their unique challenges.

La-Neisha

Senior Data Strategy Consultant

What are Kin + Carta Perks + Benefits

Kin + Carta Benefits Overview

When you succeed, we succeed. At Kin + Carta, our mission is to build a world that works better for everyone — and that starts with the benefits we offer to our Kin.

Culture
Volunteer in local community
Annually we "Pay It FWD" — a day of volunteering where employees combine forces & give back!
Partners with nonprofits
Our US charity partner is Techbridge Girls, an organization that challenges gender, racial and class bias in STEM fields and culture.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Work from how and where you best work in your role at Kin + Carta. Employees are empowered to work with their teams to take ownership of their own balance to support personal needs and aspirations.
Remote work program
Most of the positions available at Kin + Carta give our employees the opportunity to choose between working primarily from an office, completely virtually or a hybrid split between the two.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We offer "Overcoming Unconscious Bias" training, which creates a common language about bias and arms Kin with tactics to mitigate it across the firm.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Anyone at Kin + Carta can create an affinity group — a safe space for the group and its allies to celebrate and reflect on shared experiences, as well as advocate for positive change across the fir
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Kin + Carta offers Flexible Spending Account, Limited Purpose Spending Account, Dependent Care FSA, Transportation, & Parking.
Disability insurance
We offer employer-paid STD & LTD. STD has a benefit amount of 60% of your weekly earnings up to $1,500 per week. LTD has a benefit amount of 60% of your monthly earnings up to $10,000 per month.
Dental insurance
Kin + Carta offers national PPO & HMO coverage though Delta Dental. Both plans pay provides 100% preventative care (includes oral exams, cleanings, x-rays, and fluoride treatment).
Vision insurance
We offer national vision coverage through VSP which provides 100% coverage for annual eye exams after a $10 copay, lenses covered after a $25 copay and frames and contact lenses are covered up to $130
Health insurance
Kin + Carta offers a national PPO and two HDHP plans through BCBS. The HDHPs have an HSA with an employer contribution up to $1,000 per year.
Life insurance
We offer company-paid AD&D and life insurance up to $50,000. Employees have the option to elect additional Life, Critical Illness, or Accident Insurance for themself, spouse or child.
Pet insurance
Kin + Carta offers “My Pet Protection” insurance from Nationwide which helps you provide your pets with the best care possible by reimbursing you for vet bills.
Wellness programs
From sponsored 5Ks to Lunch & Learns, our Wellness Committee enables a workplace that encourages environmental and social support of a healthy lifestyle.
Mental health benefits
Kin + Carta offers company-paid Employee Assistance Program (EAP).
Financial & Retirement
401(K)
Kin + Carta offers traditional and Roth 401(k) through Mercer Wise Retirement.
401(K) matching
Kin + Carta offers a 4% matching contribution that is immediately vested.
Employee stock purchase plan
On an annual basis, qualified employees can purchase company shares at a discounted price.
Performance bonus
Kin + Carta offers a competitive incentive program that pays out annually.
Child Care & Parental Leave Benefits
Generous parental leave
Kin + Carta offers a 12-week company-paid maternity and paternity leave.
Family medical leave
Kin + Carta offers unpaid Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer a Paid Time Away from Work policy that allows our employees to use their judgment to consider what’s best for them and the company.
Paid volunteer time
Employees can volunteer in their communities, using our Time Away from Work policy.
Paid holidays
Paid sick days
Employees can take sick days, using our Time Away from Work policy.
Office Perks
Commuter benefits
Company-sponsored outings
Some of our favorites include our in-office happy hours, our company-wide holiday party, our annual volunteer event (Pay It FWD) and project team outings!
Company-sponsored happy hours
Company-wide happy hours, as well as team happy hours are common at Kin + Carta. The themes and locations differ, but they are always a good time!
Professional Development Benefits
Job training & conferences
We offer a wide range of internal training programs, as well as a training budget to pursue professional development.
Lunch and learns
Promote from within
Mentorship program
All Kin are assigned a People Leader who provides 1-to-1 support, career mentoring, and leadership advocacy.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We have a variety of fun perks, but our favorites focus on our employee's development. We know that investing in employee growth is crucial to our success as a forward-thinking firm. All Practices have an annual training budget for employees which can be used to take classes, buy materials and go to conferences and a Time Away from Work policy that supports employees to allocate paid time off to training.

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