Director of Contractor Management at Sealed

| Greater NYC Area
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Who are we?

At Sealed, we’re unlocking comfort, value, and efficiency in aging homes—and transforming energy, finance, and home improvement along the way.

With Sealed, it’s easy and affordable to solve the problems that make houses too hot, too cold, and too wasteful. In partnership with energy utilities and certified contractors, Sealed finances key home improvements using the money homeowners currently waste on energy.

Homes are renewed from the inside out—all without increasing homeowners’ monthly bills. Upgrades like HVAC, insulation, air sealing, and smart home technology transform the way a home feels and functions. Sealed coordinates projects from beginning to end, and we stand behind our work. If we don’t reduce a home’s energy use, we don’t get paid.

Sealed is backed by a $5 billion global investment firm and has major partnerships with large utility companies like Con Edison. 

Based in New York City, Sealed was founded by Lauren Salz (CEO, Forbes 30 under 30, former McKinsey) and Andy Frank (President, energy efficiency veteran).

Learn more at sealed.com.

What will you do?

As Sealed’s Director of Contractor Management, you are responsible for leading our transformative effort to scale high quality home efficiency installations. Sealed is the first company to remotely sell large home efficiency improvements, and a crucial ingredient to our success is mutually beneficial partnerships with high quality local contractors that install the projects that Sealed originates. 

Sealed is also the first company to offer a performance-based financing program. You are therefore also responsible for ensuring that installations meet the highest possible quality standards to maximize energy savings in every home. 

To meet these goals, you will take full responsibility for growing, training, and supporting our contractor partner network. Working alongside our service and sales teams, you will ensure Sealed has built the contractor partnerships necessary to match our sales capacity at any given time as well as negotiate pricing, define and enforce quality standards, minimize change orders, and achieve fast project turnaround times. 


Specifically, you will be responsible for:

  • Recruiting new partners as Sealed enters new regions and expands sales capacity.
  • Onboarding and training these new partners to meet Sealed’s standards for project process, customer responsiveness, and installation quality.
  • Maintaining and strengthening the relationship with each contractor: ensure each feels heard and valued while consistently enforcing our standards in regard to quality, communication, and pricing.
  • Improving project scoping verification and installation processes to reduce the lead times for customer visits and installations by each partner.
  • Negotiating pricing with contractor partners to enable fair project costs based on geography, home types, project types, and demonstrated quality.
  • Holding regular check-in meetings with each contractor.

What does success look like?

  • A robust network of happy, responsive, and growing contractors that consistently meet Sealed’s quality, timing, and customer satisfaction standards.
  • A first class installation process that is the envy of every contractor you speak with. 
  • Projects that are installed on time with rave reviews from customers.
  • Customers that can feel a real difference in their comfort levels from the project installations.

Requirements

  • 5+ years of experience managing residential or small commercial contractors for a growing company.
  • Willingness to be hands-on: you may visit the Sealed office, an attic and a contractor’s headquarters all within a single day.
  • Self-starter with an ownership mentality for all things contractor-related.
  • Based in the NYC metro area with flexibility to travel up to 30% of the time.

Nice to have

  • Experience leading a team of contractor managers.
  • Experience in the energy efficiency industry.
  • Familiarity with government or utility programs, permitting, or licensing.

Compensation/Benefits

  • Competitive salary, unlimited PTO, stock options, health benefits

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Technology we use

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Location

Centrally located for an easy commute from all NYC boroughs and commuter towns. Lots of lunch restaurants, plus Bryant Park for a fresh air break!

An Insider's view of Sealed

What’s the vibe like in the office?

Our office environment encourages collaboration and team building between departments and individuals. Sealed promotes healthy living in and out of the office with yoga classes, work out clubs and going to the bar! We also have plenty of office dogs to go around!

Matt

AE Manager

How do you collaborate with other teams in the company?

I try and create opportunities to have both casual and meaningful interactions with the rest of the team. During on-boarding, I give a presentation to all new Sealed members giving the history of the company and the potential we have to make a large energy and environmental impact.

Andy

Founder and President

How does the company support your career growth?

I have grown a lot in 1 year at Sealed generally, and I have improved my sales skills enough to be promoted from SDR to AE. Sealed loves to invest in their employees and promote from within. Management is always willing to meet with people to discuss their career goals and help lay out the expectations for ways you can advance.

Justin

Account Executive

How do you empower your team to be more creative?

Whether addressing complex industry-wide challenges or addressing dilemmas in our business’ day-to-day, we encourage our team to seek to understand the root causes of problems, and to try solutions from new angles. Being curious, inquisitive, and persistent in overcoming obstacles are central values at Sealed.

Lauren

CEO and Cofounder

What makes someone successful on your team?

It's not hard to be successful when you truly believe that what you're working towards: helping people be more comfortable and healthy, all the while bettering the environment. This belief in the product, paired with determination and hard work makes someone successful at Sealed.

Jan

Operations Analyst

What are Sealed Perks + Benefits

Sealed Benefits Overview

Unlimited PTO and generous healthcare plans (including vision, dental and life/disability options)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Fun Committee!
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Sealed hosts company outings monthly! Some favorites have been ping pong tournament, Mets games, and a Zoom visit with a hippo at the zoo (during quarantine)
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
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