Top Customer Success Jobs in NYC
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Senior Trust Policy Specialist at Taskrabbit responsible for setting internal and external policies, conducting research, and maintaining a repository of all policies to ensure the safety of the Taskrabbit community. This role involves collaborating with stakeholders to improve and optimize programs and procedures with a data-driven approach.
As an Enrollment Specialist at Thyme Care, your role involves educating prospective members about Thyme Care's services, encouraging them to join for free-of-cost support throughout their cancer journey, and enrolling members in the program. You will be making outbound calls, explaining benefits, obtaining consent, and building relationships with members.
As an Oncology Nurse at Thyme Care, you will provide clinical support and resources to cancer patients throughout their journey. Responsibilities include conducting clinical assessments, coordinating care, educating patients, and collaborating with healthcare teams. Success in this role requires a deep commitment to patient care and the ability to act with empathy and purpose.
Stellar Health is seeking a Provider Success Associate to drive performance impact for customers by ensuring Medical Groups excel. Responsibilities include strategizing with healthcare providers, training practice staff, assessing performance metrics, and designing engagement strategies.
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Customer Success Manager responsible for guiding customers along the value realization path, ensuring positive ROI, and fostering expansion to new business units and use cases at Templafy. Accountable for Gross Retention Rate and Net Retention Rate. Requires deep understanding of customers' businesses and building genuine relationships internally and externally.
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model, understanding and identifying Health Care Provider customer needs, and ensuring value and better health outcomes. Responsibilities include engaging with healthcare professionals, developing customer strategies, and collaborating with National Account Executives for Managed Care pull-through.
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model by understanding and identifying customer needs, supporting pull-through activities, and demonstrating value to healthcare professionals. Responsibilities include communicating product information, developing customer strategies, coordinating with the customer team, and maintaining strong focus on Managed Care pull-through.
As a Customer Success Manager at Convexity, you will partner with clients to achieve their digital training strategy through the 360Learning platform. Responsibilities include auditing platform usage, identifying opportunities, creating action plans, and ensuring contract renewals for desired outcomes. You will play a key role in client development and goal attainment.
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in meetings. Must be licensed in multiple states, have FFM certification, call center experience, and be fluent in Spanish.
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in team meetings.
Answer inbound calls, sell insurance plans, complete applications, input information into CRM, participate in team meetings. Must be licensed in multiple states, have FFM certification, fluent in Spanish, and have call center experience.
The Vice President, Customer Success at Kargo is responsible for strategically taking the customer success group to the next level through staff training, client relations, strategic planning, and account management. They will build and maintain strong client partnerships, manage national customer success team goals, and drive successful delivery on client projects.
Seeking a Senior Customer Sales Support Manager at Simplex 3D to accelerate company growth in New York and the United States. Responsibilities include demonstrating Simplex 3D solutions, providing technical support, developing customer support functions, training clients, and optimizing customer retention metrics.
Evaluate long term disability insurance claims, make claim decisions, interact with stakeholders, manage caseload, analyze information for claims determination, calculate benefits, and ensure compliance with regulations.
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