Director, External Manufacturing

| Greater NYC Area | Hybrid
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Who We Are

The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. Backed by the early investors of Warby Parker, Dollar Shave Club, and Sweetgreen, we've raised over $100M in funding and seek to build a company as healthy as the dogs we feed.

Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. 

#LongLiveDogs

Where You'll Come In

The Director, External Manufacturing will be responsible for leading and advising all aspects of Contract Manufacturing for all TFD Contract Manufactures (CoMan), in full alignment with TFD Manufacturing Strategy. In this role you will provide a consistent and sustainable approach to the selection of CoMan, start-up new products (or renovate existing products) and maintain ongoing CoMan relationships. You'll be accountable for ensuring compliance of CoMan contracts including renovation/innovation, cost management, capacity management, capital projects and ensuring the Contract Manufacturers meet or exceed standards developed and audited by TFD Food Safety, Quality and Regulatory (FSQR), Finance and other functional areas. You will also strategically secure resources and effectively communicate priorities by coordinating efforts between Marketing, R&D, Manufacturing, Procurement and Product Supply departments.

How You'll Make An Impact

Manufacturing Strategy

  • Handle the most complicated and meaningful relationships with minimal direction, demonstrating experience and credibility to influence at all levels of both the CoMan and the TFD organization. 
  • Build a performance vision and develop strategies for Contract Manufacturers that reflect business tactics and strategic needs.
  • Assess supplier performance and proactively ensures quality, service, and cost objectives are achieved through coaching and influence management.
  • Develop processes, procedures and controls to ensure compliance with the company's contracts (financial standards and yields, quality standards and regulations, production and shipping reporting, operational excellence, capacity requirements, etc.).
  • Perform market analysis, using benchmarks (internal/external), supplier segmentation, trends in technology, and cost modeling.
  • Mentor internal partners on supplier interactions to drive effective execution.

Product Commercialization

  • Accountable for Product Commercialization projects to ensure specifications are established prior to production and all parameters are achieved during the qualification, verification and commercialization steps.
  • Project sponsor on key manufacturing projects, e.g., new product introduction, product renovation, rationalization of facilities.

Ongoing Maintenance

  • Accountable for CoMan Key Performance Indicators for quality, food safety, customer service and financial reporting.
  • Approve and support execution of strategies to improve performance.

Continuous Improvement

  • Serve as support for achieving Operational savings at Contract Manufacturer facilities and ensure that savings are tracked according to expectations through validation to implementation.
  • Ensure proper resource allocation (internal and external) is provided for successful implementation of continuous improvement initiatives.

Project Management

  • Independently manage sophisticated and/or strategically significant projects through execution, ensuring critical success criteria are met.
  • Responsible for developing and executing complex negotiation strategies independently.

Leadership

  • Manage a staff of External Manufacturing Managers and support organizations.
  • Develop staff by providing accurate and reflective individual insights, learning and development resources, and experimental growth opportunities.
  • Lead cross functional teams including Procurement, Forecasting, Finance, T&W, Quality and other organizations in delivery of results.

We're Excited About You Because

  • 15+ years of food related manufacturing with direct experience in operations, quality assurance, supply chain management, contract negotiations, finance, and manufacturing procedures.
  • Experience handling human Frozen Food
  • Multiyear plant experience in a direct production leadership role, having developed significant and diverse management experience.
  • Significant experience delivering results in Contract Manufacturing leading complex relationships.
  • A phenomenal teammate; able to use strong communication, analytical and leadership skills to lead a diverse group forward.
  • Strong project management experience, preferably leading product innovation/renovation.
  • Proficient computer skills –Office (Excel, Word, Power Point, and Access) and Google Docs (Docs, Sheets, Slides, Forms)
  • Open to required travel; 30% - 50% as needed.

A Few of Our Best Benefits

  • Brand new dog-friendly office in Greenwich Village (upon a safe return-to-office!)
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • 12 week paid parental leave
  • Flexible PTO and (when in office) WFH policy
  • Discounted fresh food for your pup
  • Your pet interrupting video calls (and in person-meetings) is now a feature, not a bug
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • GCPDatabases

Location

The Farmer's Dog is located in the heart of Greenwich Village right by Washington Square Park and NYU!

An Insider's view of The Farmer's Dog

What’s the vibe like in the office?

It's so refreshing to be able to walk into my job knowing that I'm truly making a difference. Every person on our team believes in our product and mission, so motivation and passion comes organically. Did I mention that our office is full of dogs?

Matt

Culture and Values Manager

What projects are you most excited about?

We are changing the way people think about pet food by delivering fresh, healthy meals for dogs in personalized meal plans. Supply chain is exciting because it's basically the key differentiating factor for how we can be the most cost efficient, really impact the consumer experience for the better, and always make sure the dogs get fed.

Sana

Head of Employee Experience and DE&I

How does the company support your career growth?

I feel a crazy opportunity to grow my career the way I want to at The Farmer's Dog. We are encouraged to take risks and are surrounded by genuine, loving, and compassionate people. The culture is supportive of both dog and human health and wellness, and I love that I get to help dogs live longer lives with my dog, Emmy, by my side.

Adrian

Director of Retention & Lifecycle

What is your vision for the company?

The Farmer's Dog is on a mission to change the way people think about feeding their pets. Our goal is to educate & give people the tools to give their pets the healthiest diet. We believe that once the world is educated about fresh food, people will stop feeding their pets processed food and the life expectancy for the entire species will increase.

Brett

Co-Founder & Chief Culture and Values Officer

What does your typical day look like?

As CEO, I spend my days making the hard decisions, hiring the best people, protecting the team, and making sure the company is financially sound. I also get to choose which dogs are allowed in the office (all of them).

Jonathan

Co-Founder & CEO

What are The Farmer's Dog Perks + Benefits

The Farmer's Dog Benefits Overview

Dog-friendly office in Greenwich Village
Discount on TFD food for your pup!
Comprehensive Healthcare, Dental, and Vision
401(k) with competitive company match
Unlimited vacation & sick days
Flexible work-from-home policy
Team outings, coffee always brewed fresh, and a strong breakfast and snack game

Culture
Partners with nonprofits
We love partnering with rescue organizations, adoption centers, and other organizations who are as passionate about dogs and dog people as we are.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks

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