As Director of Fraud & Risk Operations, you will own the fraud risk management function at Ellevest. Reporting to the CTO, you will play an integral role in designing and implementing policies and procedures for client on-boarding including OFAC/KYC, fraud, AML, payments, and ACH risk. As the first member of our Fraud & Risk team, you will also define and implement necessary risk workflows, rules & models and be deeply involved in the development of new products and services to support the business roadmap.

Responsibilities

You will:

• Own the payment, ACH and fraud loss KPIs
• Partner with Engineering, Product, Operations and Compliance teams to conceive, design, and monitor fraud strategies and recommend product features in order to mitigate fraud risk in the most precise manner possible
• Partner with Ellevest’s banking and brokerage partners to manage fraud risk
• Identify, explore, and lead implementation of new approaches, data sources, and potential partnerships that support improvements to existing and new programs
• Coordinate response to fraud incidents by working with internal and partner teams
• Be responsible for internal and external fraud risk reporting
• Own the ongoing fraud risk assessment for the firm
• Have hands on responsibility for fraud, KYC and payment risk operations initially, and be instrumental in building out a fraud risk team over time

Requirements

You have:

• 5-7 years of applicable experience in a Risk analytics role (Credit or fraud), in the financial industry (preferably in credit cards, debit cards, or ACH payments)
• Bachelor's Degree in a quantitative field such as Math, Physics, Statistics, Economics, or Computer Science.
• Proficiency in one or more analytics & visualization tools (e.g. Tableau)
• Strong business judgment, analytical skills, and an ability to reason about complex and ambiguous problems
• Excellent communication skills, ability and willingness to collaborate closely with internal and external teams.
• The ability to adapt to a fast-paced and dynamic work environment. This includes working independently and on a team.
• Passion for our women-oriented mission

About Ellevest

Ellevest is a transformative technology company created to help women achieve their financial potential. Ellevest helps women take control of their financial futures through investing, with a beautifully designed digital platform backed by an incredibly smart algorithm. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck, chair of the Ellevate Network, previously CEO of Smith Barney and Merrill Lynch Wealth Management, formerly CFO of Citi, and author of “Own It: The Power of Women at Work.” Ellevest has raised $70MM from investors like Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams.

Ellevest has flipped the traditional approach to investing with a real-life, goal-based approach. Clients select personal financial goals such as buying a home, starting a business, raising a family, and retiring well, among others. Ellevest is unique in taking into account a woman’s longer lifespan and different salary curve, combined with her current financial picture, to construct highly customized investment portfolios for each of her goals. Ellevest’s unique algorithms are designed to get the client to her goal number or better in 70% of market scenarios, higher than traditional financial advisors.

Working at Ellevest

Ellevest is a leading tech company in New York City, with a thriving team across our engineering, product, marketing, client experience, investments, and operations organizations. We place a major emphasis on building a team and working environment where individuals can succeed professionally and personally. As a team member at Ellevest, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission, to significantly advance your career trajectory, and to have room for fun and fulfillment in your daily life. We know that achieving a mission as critical as ours requires incredible talent and teamwork, and team is the most important thing to us.

In 2019, for the second year in a row, Ellevest was awarded the #14 spot on LinkedIn’s list of most sought-after startups, as well as a spot on CNBC’s Disruptor 50 list -- “identifying start-ups on the cutting edge of huge consumer, tech and business shifts”. In 2017, Ellevest was named one of Entrepreneur Magazine’s 100 Brilliant Ideas, and CNBC listed Ellevest as one of their Top 25 Most Promising Startups on a path to becoming tomorrow’s household names. We were also named one of Entrepreneur Magazine’s 100 Brilliant Ideas. We are working every day to make this a reality, and create a brand and a service that closes the female money gap.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.