Director, Inclusion & Employee Engagement at Casper

| Greater NYC Area
Sorry, this job was removed at 11:03 a.m. (EST) on Wednesday, June 23, 2021
Find out who's hiring in NYC.
See all Operations jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Looking for a job to get you out of bed?

Casper is looking for a Director of Inclusion & Employee Engagement. Reporting directly to our Chief People and Diversity Officer, this role will be tasked with managing all efforts that help drive employee excitement, retention and overall engagement. The Director of Inclusion & Employee Engagement will also help to shape the overall Casper culture and values through innovative programming and best-in-class initiatives. This position will also serve as our  in-house champion for all Diversity, Inclusion and Employee Belonging programming. 

Casper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do: 

Diversity, Equity, and Inclusion

  • Partner with CPO to develop and execute a comprehensive DEI mission and strategy and related programming.
  • Serve as key leader and advisor to Casper’s DEI Council.
  • Partner with People Team leaders and other internal stakeholders to ensure Casper’s DEI mission is applied to everything we do.

General Employee Experience 

  • Partner with CPO to develop a consistent Employee Value Proposition (EVP) and vision for the Casper overall employee experience.
  • Partner with People Team Leadership to ensure that EVP is being applied consistently across all People functions, programs and processes.
  • Lead initiatives that serve to enhance the employee experience (eg. on-boarding, employee recognition, internal events/celebrations) using innovative thinking and external best practices. Bringing Casper “Zing” to life.
  • Partner with key business leaders to ensure a consistent experience is delivered to all employees, regardless of functional area.
  • Identify key employee opinions and needs through the use of surveys, focus groups and other innovative methods.
    • Devise a plan for continuous employee engagement through effective action planning processes that will improve quality of the employee experience. 

Internal Communications

  • Develop and drive communications that engage and inspire Casper employees around the company’s mission and vision.
  • Serve as a trusted internal communications partner and strategic advisor for senior internal clients.
  • Experiment with new, creative ways to reach employees with the news and information they care about, and drive their engagement in prioritized company initiatives.
  • Partner with the Executive team to plan content for major emails, scripts and presentations internally.
  • Work in partnership with Marketing to create employee videos, graphics, newsletters,etc. for Casper employees across the entire company.
  • Support the content development and overall project management of all hands meetings, Q&A sessions and other internal events with a focus on driving post event measurement.
Our dream candidate: 
  • Experience in organization(s) that have experience hyper change and growth (leaders, structure)
  • Experience developing and delivering solutions to a Head of People, CEO, and Sr. Leaders
  • Demonstrated strength in project management and planning, from idea to execution
  • Hands-on and rolls up sleeves; comfortable teaching and developing others
  • Able to distill and simplify complex scenarios both verbally and in writing
  • Able to flourish in a fast-paced culture
  • Passionate about creating a more equitable society at large 
  • Positive and optimistic by nature, a “why don’t we….” person
  • Great listener
  • Highly collaborative, yet also self-directed; anticipates and takes initiative
  • Excellent interpersonal skills, including tact, discretion and ethics
The syrup on your waffles:
  • Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)
  • Wellness programs like cash incentives for tracking sleep and fitness, no cost well-being apps like Headspace and Aaptiv
  • Unlimited vacation policy
  • Gifted product when you join and product discounts for friends and family!

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement


3 World Trade, New York, NY 10007

An Insider's view of Casper

What's something quirky about your company?

Casper is a sleep company that aims to awaken the potential of a well-rested world —not just for our customers but our employees too! I was amazed that employees get to “sleep in” the Monday following daylight savings time, letting us catch up on the hour we lost!


Engineering Manager

What's the biggest problem your team is solving?

Managing the supply chain network's efficiency as the company continues to grow. . With multiple variations of size, color, and packaging to meet all of our sales channel needs, we have to be diligent and proactive to ensure that our manufacturers have a plan on what our production requirements are 3-4 months in advance.


Supply Planning Manager

What makes someone successful on your team?

Success on my team means someone who is not only a subject matter expert but possesses a true passion and curiosity to solve complex problems, mine for insights and think creatively. Success also means building strong relationships across the organization, being highly collaborative and serving as a ‘go-to’ resource across the enterprise.


VP, Performance Media

What is your vision for the company?

Our mission: awaken the potential of a well-rested world. If you're better rested, you're able to fulfill everything else you want to do in the world. Casper is leading a movement in the importance of sleep, inspiring people to invest in their rest and creating the best products and services for better sleep.


Chief Strategy Officer & Co-Founder

How do you collaborate with other teams in the company?

The Creative team at Casper collaborates with every team. Within our own organization, we have Product Design, Digital Design, Environmental Design & Brand Creative - so there is obvious cross-disciplinary collaboration. We also work with Marketing, Retail, Wholesale, Ops, and others to bring our brand and products to life across all channels


Senior Director, Marketing Operations

What are Casper Perks + Benefits

Casper Benefits Overview

The syrup on your waffles
1) Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
2) Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
3) Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
4) Unlimited vacation policy. If you need time off just take it; we trust you!
5) Catered lunches twice a week to give you time to catch up with your teammate
6) Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
7) A full gifted bed set when you join and product discounts for friends and family!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at Casper10 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Design + UX
New York
New York
New York
New York
Data + Analytics
New York
New York
HR + Recruiting
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Casper's full profileSee more Casper jobs