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Director, Internal Communications

| Greater NYC Area

Flatiron Health is a healthcare technology and services company focused on accelerating cancer research and improving patient care. Our platform enables care providers and cancer researchers to improve the lives of cancer patients. By focusing on technology solutions that can be widely deployed across the Flatiron network of providers in both community and academic settings, Flatiron Health has the opportunity to generate insights that were previously impossible to uncover. We have active partnerships with top-tier academic medical centers, oncology biopharma companies, as well as the FDA and the NCI.

At Flatiron Health, our people come first. Bright, curious and passionate people make what we do possible. We’re a diverse team of software engineers, quantitative scientists, oncologists, product managers, designers, and visionaries – all from different industries and backgrounds working together to take on cancer. We hire A+ talent and invest in their long-term career growth.

When you join Flatiron, you will be given the opportunity to work in a dynamic environment where learning and being challenged allows you to grow and develop skills that have an impact on our strategies and our mission “to improve lives by learning from the experience of every cancer patient.”

We are searching for a Director of Internal Communications. The ideal candidate is a self-starter who will create and execute internal communications strategies, plans, and content. The candidate must be a team player who thrives in a very fast-paced environment, skilled at both creative thinking and tactical execution in the communications space. This role will report directly to the Chief People Officer and work closely with the Co-Founders and leaders across the business.

Responsibilities:

  • Lead the development and execution of an integrated, strategic internal communications program that aligns with Flatiron’s business priorities and values to help shape employee engagement and culture
  • Evaluate sources, infrastructure, and methodologies currently used to deliver employee communications, and designs a holistic communications platform
  • Design, edit and oversee the distribution of internal communication materials via company newsletters, intranet, emails/memos, webcasts, employee meetings, etc.
  • Part of a small team responsible for managing content, program and speakers for company events including the annual All Hands meeting, monthly [email protected] meetings and Flatiron Presents speaker series
  • Partner with business leaders to help communicate changes to business strategy and share key wins/milestones with the company as part of broader efforts to keep employees educated about our business
  • Develop standards and guidelines for style and content
  • Use creative storytelling methods to bring out an authentic company voice across emails, videos, presentations, and other communications
  • Implement metrics to evaluate the effectiveness of communication strategies

Qualifications and Skills:

  • Bachelor’s Degree required; master’s degree in relevant field preferred
  • 12-15 years experience in communications
  • Deep experience designing and delivering internal communications for a variety of stakeholders and audiences
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, as well as verbal presentation skills
  • Demonstrated ability to understand complex topics from multiple angles, and translate those concepts into understandable and creative narratives
  • Must possess excellent organizational, planning and project management skills
  • Thrives on getting things done both quickly and accurately
  • A team player with a “can do attitude”, with the ability to forge great relationships across the organization
  • Practical, business-oriented approach to problem-solving and ability to thrive in a fast-paced environment
  • Experienced people manager, with a proven ability to influence others
  • Experience utilizing Microsoft SharePoint to create and manage web content
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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