What's Clyde?

Clyde is an end-to-end product protection platform that is re-thinking the way retailers increase loyalty and drive revenue, and the way customers manage their purchases. We are tackling the $50B per year extended warranty market and becoming the de facto solution in the space by leveraging an intense focus on product, design, and customer experience. Clyde delivers product protection plans directly to consumers as they shop, owning the relationship from purchase to claim submission to resolution. We know that the relationship between retailers and their customers is far from over after checkout, so we’re building products to deliver value at every stage of this relationship.

Reporting to the VP of Growth, the Director of Revenue Operations supports functions essential to sales productivity. This individual will work to drive the overall growth of the organization by improving sales force effectiveness and working closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. The Director of Revenue Operations will build a foundation for excellence by reinforcing strategy with metrics, infrastructure, business processes, best practices, budgeting, analysis, and reporting. The ideal candidate will be a results-oriented professional with proven analytical skills and experience managing the functions essential to sales force productivity and end-to-end marketing optimization.

What You’ll Do

• Planning, reporting, process optimization, SFDC administration, sales forecasting, and pipeline analysis.
• Support CRO with the territory and quota design process.
• Liaise between finance, marketing, product, operations, teams
• Assist sales management with analysis and development of KPIs (including pipeline, marketing campaigns, sales forecasting, budgeting, etc.).
• Develop sales reports and dashboards to effectively manage and monitor sales team progress against KPI’s.
• Own the ongoing maintenance and implementation of enabling technologies
• Provide analysis and suggestions on sales programs and incentives to support strategic initiatives.

Requirements

This is the position for you if...

• You are as strategic as you are analytical. Not only do you love to roll up your sleeves and dive into data, you love to formulate a good plan and see it come together.
• You are obsessed with revenue efficiency and process optimization.
• You are a steady hand at managing stakeholders across organizational boundaries to effect change and move the needle.

What We Look For

• 5+ years of sales operations experience in a SaaS environment
• Experience supporting fast-growing Sales, Marketing, and Client Success teams
• Proven track record of delivering sales pipeline improvements; Excel & Business Intelligence tool wizard
• Thrive in fast-paced, entrepreneurial environments with the ability to work effectively across functions and with a leadership team
• Strong interpersonal, oral and written communication skills
• Disciplined and able to manage multiple responsibilities simultaneously
• Effectively operate with minimal supervision and can be relied upon to deliver on commitments effectively
• Certified Salesforce Administrator preferred

Benefits

Who are we?

Clyde is a product and design led organization founded in 2017 in NYC by a customer-obsessed team of designers, engineers, operators, and successful former founders. We have partnered with some of the top investors in the world to help us achieve our vision.

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.