Vimeo
New York, NY

Director, Trust & Safety Operations

| Greater NYC Area
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We are looking for an experienced leader who brings a strong mix of leadership, operational rigor and business acumen to help establish the vision and drive the execution of Vimeo’s Trust & Safety operations. This role will report into the VP of Customer Support and will span all of Vimeo’s products and business segments.

You will build out and lead the Trust & Safety team to ensure the safety of our global Vimeo community in crafting, sharing and growing their businesses with video. Furthermore, you will use your experience to balance the operational realities of a fast-growing business against continuously evolving policies while working to build an outstanding customer experience. You will partner with Engineering for tool development, Product Management to drive improvements into the product roadmap, Sales and Business Development on new opportunities and last but not least collaborate with Legal on policy and compliance.

What you’ll do:
  • Responsible for global Trust & Safety operations and customer experience
  • Manage and deliver on Trust & Safety work through a combination of direct team members, matrixed regional resources as well as outsourced BPO resources
  • Build and be accountable for all Trust & Safety user experience and performance metrics globally
  • Define, launch and lead cross functional strategic projects to ensure continued operational improvement globally
  • Act as a global escalation point respond to emergency content safety-related cases and provide suitable follow-up root cause and corrective action plans
Skills and knowledge you should possess:
  • 6 - 8+ years of overall experience in Trust & Safety with technology or SaaS experience preferred
  • Experience leading senior contributors and managers as well as matrixed and outsourced resources
  • Experience working with Business, Legal, Engineering and Product teams
  • Extremely high EQ with sensitivity and respect for other cultures, religions and orientations
  • Track record of proven results in fast paced and demanding work environments
  • In depth knowledge of content moderation, legal compliance and abuse protection practices and industry standards
  • Experience with escalation and crisis management and ownership
  • Extensive experience with data analysis, insights, visualization and communication

About us:

Vimeo is the world’s leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 200 million users — from creatives to entrepreneurs to the world’s largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Learn more at www.vimeo.com 
Learn more at www.vimeo.com/jobs

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Where we are

Vimeo is home to a highly ambitious, super innovative, and lovingly hilarious team. Come find us working hard and laughing loads at our HQ in Chelsea.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Vimeo Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
We believe our impact is greatest when our workforce represents the diverse and global community that we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vimeo is 100% invested in our employees' future, and to show it we match 100% of pre-tax and Roth contributions, up to 10% of an employee’s annual gross pay. It's 100% awesome.
Company Equity
Stock options are awarded to all new employees in the form of Stock Appreciation Rights.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vimeo provides 16 weeks of fully-paid leave to birth parents and 12 weeks fully-paid leave for employees whose spouse or partner is the birth parent.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vimeo provides 12 weeks fully-paid leave for employees who become adoptive parents, as well as $5,000 to spend on your bundle of joy.
Company sponsored family events
Take your kids to Vimeo day happens every June.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Not only do we close the office on most national holidays, but we also close at 1pm the preceding workday.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
People actually look forward to attending our quarterly company outing, as well as myriad team-building and hang-out events.
Free Daily Meals
We heart mornings: free breakfast Every. Day.
Stocked Kitchen
Unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
The beverage cart makes the rounds every Friday at 4:30 sharp. It's our favorite place to meet new Vimeans (hopefully that's you!)
Parking
We offer free temporary & permanent on-site garage parking (subject to availability).
Pet Friendly
Dogz for dayz on the first Friday of every month!
Fitness Subsidies
Hit the gym with discounted gym memberships across NYC & surrounding boroughs. If you prefer to break a sweat on your way to work, we’ve got you covered with on-site bike racks, showers, and lockers
Professional Development Benefits
Job Training & Conferences
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Tuition Reimbursement
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend

An Insider's view of Vimeo

What are some social events your company does?

Vimeo loves to break it down on the dance floor so it's tradition to make sure that happens! Events cater to a variety of interests and lets you try something new with your Vimeo family. From karaoke to channel your inner Celine, scavenger hunts for the adrenaline rush, to paint nights that let your creative genius shine - we do it all with loveo!

Tenniel

HR Manager

How do you collaborate with other teams in the company?

At Vimeo, collaboration is the driving force of our teams. From participating in team whiteboarding sessions to building cross-team projects during our annual Vimeo Jam hackathon, to grabbing coffee with someone new. Vimeo provides an environment that brings people together and sparks innovation and friendships throughout the company.

Tyler

Front-End Engineer

What makes someone successful on your team?

Vimeo’s mission has been focused on putting the user first. That makes our job on the support team very interesting and unique from any other company I’ve ever seen. We’re constantly thinking outside of any limitations of our work to make sure our users have the best and most consistent experience, and this makes our work so fulfilling.

Sara

Product Operations Manager

What unique initiatives do you have that encourage innovation?

We believe the best ideas come from anywhere. Our biggest product launches have come from Vimeo Jams (hackathons), Creator Lab experiments, contributing to open source protocols, engaging our community, and crowdsourcing across the company. Innovation isn’t a buzz word to us – it's how we push the boundaries of storytelling and empower creators.

Anjali

CEO

What’s the vibe like in the office?

From Staff Pick screenings to endless community events, there is always something to do at Vimeo. My favorite events are the ones organized by our various Employee Community Groups, which provide opportunities to expand our perspective, discover new skills, and connect with people across all departments. Vimeo truly makes you feel right at home.

Lenna

Technical Operations Associate

Vimeo Careers In NYC
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Greater NYC Area
1 week ago
Vimeo OTT helps video creators grow thriving video businesses, from small content creators to major media partners. Creators distribute and sell their amazing videos through our customer-branded websites and apps on iPhone, iPad, Apple TV, Android, and Roku. Our core technology is a React and Rails web app through which creators administer multiple video products and viewers watch and pay for videos. We’re a team that loves to collaborate,

Technical Recruiter

Greater NYC Area
1 week ago
Vimeo is in a period of hyper-growth! We are looking to bring on an additional technical recruiter to our team in our NYC HQ Office. We’re seeking someone who knows how to strategically find great talent, and has the skills to build long-lasting relationships. This role will support Vimeo’s Product and Engineering teams. What you'll do: Lead a full cycle recruitment process for Vimeo: Develop sourcing plans and innovative search strategies to

Strategic Sales Director

Greater NYC Area
1 week ago
As a Sales Director at Vimeo, you will be responsible for selling the Vimeo OTT and Livestream SaaS platforms. In this quota-carrying role, you will help convert prospects to paying customers by handling both qualified inbound opportunities as well as outbound prospecting. The Vimeo Sales Director should have strong interpersonal skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, assertive and passionate.  

Sr. Software Engineer, User Safety

Greater NYC Area
1 week ago
Build and improve tools that enable Vimeo’s trust and safety team to protect our users, and our platform. Work closely with our customer facing Trust and Safety teams, and other internal teams to build products to improve their day to day. Build user facing security features that protect our users from bad actors, and creative solutions to abuse problems. A/B test new features, analyze their results, and release improvements iteratively. Sculpt the architectural vision for significant parts of our stack to allow for rapid iteration and long term stability.  Work closely with other engineers on the team to aid in their technical growth.

Sr. Product Manager, Growth

Greater NYC Area
1 week ago
Vimeo is looking for a Senior Growth Product Manager to take on an important role within the Growth Team. Vimeo’s Growth team sits at the convergence of product, marketing, and data, digging through data to find the needle in the haystack and obsessing about user experiences, balancing what’s right for the business and fighting for what’s best for the user. The Growth team is looking for an exceptional leader with the ability to manage and run a

Paid Search (SEM) Associate

Greater NYC Area
1 week ago
As Vimeo’s Paid Search Associate, you will be responsible for monitoring, reporting on and helping grow and optimize Paid Search marketing campaigns. We are looking for a quantitative mind with a passion for digital marketing. This position directly ties to Vimeo’s overall growth and revenue goals. The ideal candidate has a proven track record of managing Search ad campaigns across platforms, and delivering on KPIs. What you’ll do: Generate daily

Sr. Account Manager

Greater NYC Area
1 week ago
Vimeo is looking for a Senior Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within our OTT and Vimeo Enterprise product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who

Software Engineer II, Acquisition Growth

Greater NYC Area
1 week ago
We’re a small team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and believe that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

Sr. Product Marketing Manager, Growth

Greater NYC Area
1 week ago
Vimeo is looking for a Senior Product Marketing Manager to work with the Growth Team. Vimeo’s Growth team sits at the convergence of product, marketing, data, and obsessing about user experiences. We need an exceptional leader with the ability to manage and run a fast, nimble, high-impact process.

Full-stack Python Engineer, Experiments and A/B testing

Greater NYC Area
1 week ago
Vimeo is searching for an experienced Python and SQL software engineer for its Business Intelligence Engineering team. This is an opportunity to design and maintain a robust, scalable and sustainable enterprise experimentation platform of Vimeo. The ideal candidate will be working on a internal data tools, especially on the A/B testing and experiments framework to help drive experimentation for product releases 

Software Engineer II, Video Playback (Front-End)

Greater NYC Area
1 week ago
The Vimeo player is built to showcase the amazing content that our world-wide community of creators is making everyday. If you’re passionate around the latest video technologies, have a strong eye for product design, and are a creative thinker who can inform engineering best practices, consider joining our team. If you're dying to help build one of the most utilized video playback applications on the web, we're dying to hear from you.

Sr. Fullstack Engineer, Growth

Greater NYC Area
1 week ago
We’re a small team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and believe that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

Sr. Manager, Engineering, Activation Growth

Greater NYC Area
1 week ago
Lead a team of engineers that, in addition to coding, empathizes with customers and collaborates cross-functionally to identify and solve problems. Work individually with direct reports to optimize their career paths for growth at Vimeo. Provide mentorship to help increase the efficiency, stability, deliverability, and maintainability of everything your team produces. Partner with Recruiting and HR to attract and retain a diverse team of engineers through hiring, mentoring, feedback, and career development.

Technical Operations Associate

Greater NYC Area
1 week ago
As the Technical Operations Associate on the Solutions team, you will be responsible for tracking, owning, and improving data and processes around how we work. Working closely with the rest of our Technical Operations team, you’ll help shepherd new workflows to launch and groom them to maximum efficiency and accuracy.

Sr. Demand Generation Manager, Media

Greater NYC Area
1 week ago
This role will report to the Director of B2B marketing and work across the marketing team on initiatives that drive net new leads and pipeline for Vimeo OTT. This includes management of paid media, social, email, and onsite optimizations, and product launches that contribute to acquiring, engaging, and retaining the growing number of video businesses turning to Vimeo for their video monetization needs.

Sr. Program Manager, Data Governance

Greater NYC Area
2 weeks ago
You will report to the Delivery and Continuous Improvement manager and will work closely with the VP of Data and VP of Analytics on building our Data Governance program. You will improve all aspects of Data Governance and help ensure success of projects across Vimeo. You will partner across the organization to continuously improve Vimeo's Data Governance capabilities and meet customer expectations related to Data Governance. We are looking for someone who excels in an agile environment and easily adjusts to rapid changes in people, process, and product.

Customer Outreach Manager

Greater NYC Area
2 weeks ago
We're looking for a Customer Outreach Associate to support Vimeo’s fast-growing sales team. This role will be a part of a new team focused on expanding our footprint with existing Vimeo users - over 200 million of them! You’ll report directly to the Director of Global Sales Development. The Sales Development team powers our new business team through inbound/outbound leads and this work will be key to helping them generate new potential customers for Vimeo.

Technical Program Manager

Greater NYC Area
2 weeks ago
The Vimeo Solutions team is dedicated to ensuring our users are getting the most out of Vimeo’s enterprise offering by providing a seamless onboarding experience across platforms. In this role, you will work with the Vimeo Solutions team based in NYC, London, Sydney, and Bangalore to drive onboarding and ongoing client-specific projects for Vimeo’s scaled client cohort as part of the emerging team. As a Technical Program Manager, you will be

Sr. Software Engineer, Core Workflow

Greater NYC Area
2 weeks ago
We’re a small team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and believe that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

Engineer II, Data, BI

Greater NYC Area
2 weeks ago
Vimeo is searching for an experienced Python and SQL software engineer for its Business Intelligence Engineering team. This is an opportunity to design and maintain a robust, scalable and sustainable enterprise data platform with other members of the BI-Engineering  team. The ideal candidate will be working on a variety of high volume data projects, i.e. CDN bandwidth consumption analysis pipeline, processing billions of records per day. 

Principal Engineer, Data

Greater NYC Area
2 weeks ago
As a Principal Data Engineer on the Data team, you will create infrastructure and services that provide access to real-time event streams. You will work with our product and engineering teams to help define data access and help implement systems to give deeper insightful data

Software Engineer II, Core Onboarding

Greater NYC Area
2 weeks ago
We’re a small team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and believe that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

Sr. Manager, Engineering, Core Growth

Greater NYC Area
2 weeks ago
We are a small team that cares about cross-functional collaboration. We encourage curiosity. We believe diverse perspectives are key to building great user experiences and technology. We believe that successful teams take the time for self care and to care for one another.

Software Engineer, Solutions

Greater NYC Area
2 weeks ago
Our team is seeking a Full Stack Engineer that is interested in working both traditionally with Product and Engineering as well as with other internal teams (Support, Marketing) and external clients. We aim to partner closely with these stakeholders to solve problems that guarantee success on the platform. We’re a team of innovative problem solvers that loves to collaborate, encourages curiosity and celebrates excellence.

Sr. Software Engineer, Core (Collaboration)

Greater NYC Area
2 weeks ago
The Collaboration team develops and maintains functionality for teams and collaborative tools in the Core Vimeo product. We own the full technical stack used that enables teams to share access to resources in dynamic ways, see real-time activity within a team, and collaborate with tools such as video review. Making Vimeo even better for teams of all sizes is a major priority for our team in 2021.

Support Readiness Manager

Greater NYC Area
2 weeks ago
The Vimeo Customer Support team is looking for Support Readiness Manager to join us. In this role, you will provide support readiness delivery for our growing cross-functional customer support team. You will focus on facilitating and guiding the people side of strategic and transformational changes introduced by some of our company’s most complex, and critical programs and delivering against our strategic pillars. You will design and deliver operational readiness plans across multiple programs and you’ll guide the adoption of changes among our associates and customers.

Infrastructure Security Engineer II

Greater NYC Area
2 weeks ago
As an Infrastructure Security Engineer on our Security Engineering team, you will support our cloud infrastructure by developing tools, building services and providing consultative services to our engineering teams. You will be a key member safeguarding our creators who entrust vimeo with their content every day. You will build tools, and services (We use Python, and Go). You love to solve puzzles, and are a great team player

Engineer II, Site Reliability

Greater NYC Area
2 weeks ago
As a Site Reliability Engineer, you’ll work closely with other SREs and developers to ensure Vimeo remains available, fast, and secure. We own the core infrastructure on which most Vimeo apps sit, including system configuration, basic network services, container orchestration, metrics collection, and load balancing. We're building tools that are used by all of engineering to manage production, with the goal of providing a consistent and powerful platform. You'll be instrumental in making Vimeo the best toolset for video creators.

Sourcer (Business)

Greater NYC Area
2 weeks ago
Assist Recruiters in building pipelines across all of Vimeo’s non-technical teams. Utilize LinkedIn to identify and track relevant talent while employing innovative sourcing techniques on additional platforms. Review inbound resumes and partner with Hiring Managers in identifying the strongest talent for Recruiters to screen.

Technical Support Associate, OTT (LA-based)

Other
2 weeks ago
Vimeo OTT (https://vimeo.com/ott) helps video creators across genres, niche programmers, and major media partners grow thriving businesses. We enable the distribution and monetization of amazing content through our white-label websites and apps across platforms. The Vimeo OTT Support team is dedicated to making sure all of our OTT sellers and their customers are getting the most out of the platform by providing a positive environment for

Sr. Software Engineer, OTT Platform

Greater NYC Area
2 weeks ago
OTT Engineering as a whole is an organization that loves to collaborate, encourages curiosity, and upholds technical excellence! We continuously ship small improvements to help our creators, striving to make world-class software that empowers people to build their business with video. We believe diversity of perspective and experience are key to building great tech.

Financial Systems Manager

Greater NYC Area
2 weeks ago
The Financial Systems Manager will help manage all aspects of Vimeo’s Financial applications, including Zuora Billing and Revenue, Leapfin and Oracle Cloud ERP, FCCS and EBPCS applications, while maintaining the highest level of customer service standards across all of Vimeo. What you’ll do: Lead design, implementations, and optimization of the systems and processes for quote to cash capabilities Partner with product, sales, and finance

Director, Product Design

Greater NYC Area
2 weeks ago
Vimeo is looking for a seasoned Director of Product Design to support our growing product organization in building world-class products that delight our customers. You will help craft a clear vision and design strategy for how Vimeo products connect with one another and how the power of video will change the way we communicate. You will lead and mentor a small team of talented product designers and copywriters who work across Vimeo’s robust suite

IT Engineer I

Greater NYC Area
2 weeks ago
This role will report to the IT Manager and work with stakeholders across the entire company on ensuring our fellow Vimeo employees are enabled to do their work. This includes educating new employees, granting access to systems and resolving user issues. 

Client Insights Analyst II

Greater NYC Area
2 weeks ago
Vimeo is seeking an experienced analyst for our new Client Insights team! You will partner closely with our Enterprise clients and Account Management team to develop and manage client-specific reporting and insights. In this role, you will be responsible for understanding our client’s unique data needs and interpreting those in the context of our internal reporting systems and databases. This role is ideal for a data professional and self starter with experience in the disparate worlds of both working with clients and analyzing data.

Sr. Data Analyst, Customer Support

Greater NYC Area
2 weeks ago
As the functional owner for customer support reporting, you will be tasked with building and iterating our support reporting to meet the needs of delivery leaders and customers. Furthermore, you will utilize your experience to balance the operational realities of a fast-growing business against continuously evolving the reporting architecture. Currently, Vimeo uses Zendesk explore to store and run all of our reporting needs but this role will play a key role in what the future state of reporting looks like. You will also partner with support, product and engineer leaders on providing full 360 views for our customers. An additional component of this role is to utilize the data to help build Workforce Management (WFM) and forecasting models to ensure we have accurate staffing at all intervals.

Software Engineer II, Player Tools

Greater NYC Area
2 weeks ago
Be part of a world class group of engineers who build Vimeo’s video playback features and tooling. Work closely with Product management to develop and improve the Vimeo creator and viewer experience across any and all devices. Build and improve tools for video creators that combine high-quality user experience with performance and scalability. Evaluate and test new player customizations and interactivity features.

Product Designer, Partnerships & Integrations

Greater NYC Area
2 weeks ago
Be involved from the beginning by leading design from concept phase all the way to product release and beyond by crafting user flows, high-fidelity mockups, and prototypes. Join a collaborative business development team to explore new ways in which Vimeo’s core products can be seamlessly integrated with other industry leading products. Partner with a complementary team of designers, product managers, engineers, and colleagues to identify problem spaces and technical requirements. Directly engage with users and translate quantitative and qualitative insights into informed design decisions and ideas that benefit all users.

Intern, Motion Graphics

Greater NYC Area
2 weeks ago
Our production team is looking for a talented, efficient motion graphics designer to work with the Vimeo creative team to make amazing graphics-based videos that engage and inform our community on our site, our newsletters, and more. You should work well with a team and be comfortable creating for a broad audience of casual uploaders, professional filmmakers, businesses, and beyond. 

Intern, Frontend Engineering

Greater NYC Area
2 weeks ago
We’re looking for an engineering intern to join our creative and marketing team. This team is responsible for all of Vimeo’s creative marketing output — everything from the website, email campaigns, display ads, and more. You will be mentored by and work under the guidance of a Vimeo front-end developer in New York. The timeframe for the internship is 3 days per week for 12 weeks.

Intern, Design

Greater NYC Area
2 weeks ago
We’re looking for a digitally native design intern to join our creative and marketing team. You’ll be collaborating with copywriters, motion designers, art directors and producers - and members of the wider marketing team to build SEO optimized marketing landing pages to drive awareness, conversion and retention for the Vimeo brand. You will be mentored by and work under the guidance of a Vimeo design lead in New York. The timeframe for the internship is 3 days per week for 12 weeks.

Intern, Copywriting

Greater NYC Area
2 weeks ago
We’re looking for a copywriter intern to join our creative and marketing team. This team is responsible for all of Vimeo’s creative marketing output — everything from video and display ads to site copy, email campaigns, events, and more. You will be mentored by and work under the guidance of a Vimeo copy lead in New York. The timeframe for the internship is 3 days per week for 12 weeks.

Sr. Manager, Enterprise Security

Greater NYC Area
2 weeks ago
Vimeo supports over 80M registered video creators, 1 billion monthly video views, and hundreds of millions of monthly active users. We are hiring a Senior Manager of Enterprise Infrastructure Security to build and evangelize a comprehensive security practice across all parts of Vimeo. The role will grow and lead the infrastructure security team, partnering heavily with Site Reliability, Engineering and IT to ensure the confidentiality, integrity

Sr. Manager, Engineering, Core (Front-End Web Platform)

Greater NYC Area
2 weeks ago
We’re a small team that cares about collaboration, encourages curiosity, celebrates technical excellence, and is driven by careful attention to detail and planning for the future. We believe diversity of perspective and experience are key to building great technology and believe that the best way to iterate towards success is by taking care of ourselves, our families, our users, and one another.

Sr. Product Designer, Onboarding Experience

Greater NYC Area
2 weeks ago
Vimeo is looking to hire a Senior Product Designer to join our Onboarding and in-product messaging team. This Designer will be responsible for ensuring customers of all types – individuals, small teams, and Enterprise businesses are successful in understanding and adopting Vimeo’s robust suite of tools. Since onboarding continues past the first-time user experience, it will be your job to understand the user’s intent, quickly provide the right tools for what they need to accomplish, and build an ongoing relationship between them and our products.   

Sr. Product Designer, Record

Greater NYC Area
2 weeks ago
Vimeo is looking to hire a Senior Product Designer to join our Vimeo Record team. This Designer will be responsible for every aspect of the Record experience – onboarding, video capture, and sharing of the finished recordings. You will collaborate with other Vimeo product teams to integrate the power of this tool throughout Vimeo’s suite of products. We believe the power of video will change the way we communicate. Record plays a pivotal role by allowing users to augment or replace their written communications with screen capture and webcam recordings. Record serves a wide audience that ranges from self-serve individuals to large Enterprise teams. 

Director, Trust & Safety Operations

Greater NYC Area
2 weeks ago
We are looking for an experienced leader who brings a strong mix of leadership, operational rigor and business acumen to help establish the vision and drive the execution of Vimeo’s Trust & Safety operations. This role will report into the VP of Customer Support and will span all of Vimeo’s products and business segments.

Manager, Sales Development

Greater NYC Area
2 weeks ago
Vimeo is looking for a high-energy and driven Manager of Sales Development to lead a team of Outbound Sales Development Reps (SDRs) focused on driving qualified leads and pipeline growth from Vimeo’s inbound funnel. We are seeking driven, collaborative managers for Vimeo's fastest growing team! What you’ll do: Hiring and on-boarding new Outbound SDRs Defining performance metrics by which SDRs will be measured (e.g., call/email activity, response

Backend Engineer II, Data, Video Analytics

Greater NYC Area
3 weeks ago
Our platform has robust analytics tools that can tell video creators where people are from, where they click, and even track where in a video someone stopped watching—giving you insight into creating engaging content in the future. As a Backend Engineer on the Data team, you will create infrastructure and services that provide access to real-time event streams. You will work with our product and engineering teams to help define data access and

Sr. Engineer, Data

Greater NYC Area
3 weeks ago
Our platform has robust analytics tools that can tell video creators where people are from, where they click, and even track where in a video someone stopped watching—giving you insight into creating engaging content in the future. As a Data Engineer on the Data team, you will create infrastructure and services that provide access to real-time event streams. You will work with our product and engineering teams to help define data access and help

Product Manager, User Safety

Greater NYC Area
3 weeks ago
Vimeo is looking for a Product Manager, User Safety responsible for building and iterating on software tools and solutions that allow us to enforce Vimeo’s Terms of Service and Community Guidelines and serve to keep our global Vimeo community safe. The role will report to the COO, be under the Internal Tools team, and work closely with key stakeholders from Trust & Safety, Legal, Customer Support, Security, Product, and Engineering to build out a

Sales Development Representative

Greater NYC Area
3 weeks ago
We're looking for a Sales Development Representative (SDR) who will prospect and qualify potential customers for the Vimeo Sales team, building trust and rapport that result in qualified opportunities. The Sales Development Representative is the first point of contact between prospective customers and Vimeo and will be responsible for generating and qualifying new leads. The ideal candidate has a keen eye for determining potential opportunities

Application Security Engineer II

Greater NYC Area
3 weeks ago
As an Application Security Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our users who entrust Vimeo with their content every day. You’ll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks. You will likely collaborate frequently with and support developers, as

Sr. Director, Recruitment

Greater NYC Area
3 weeks ago
Vimeo is in a period of hyper-growth! We are looking for a Sr. Director, Recruitment who will lead our Global recruiting team. We’re seeking someone who knows how to strategically find great talent, lead a dynamic team and has the skills to build long-lasting relationships. What you'll do: Lead: Inspire and mentor a global group of capable, highly motivated people-focused recruiters Develop a global recruiting strategy: Attract and retain the

Analytics Engineer, Player

Greater NYC Area
3 weeks ago
Vimeo’s Video Product Team is looking for a hardworking and passionate analytics engineer to join the Video Product Data Science team. The ideal candidate will thrive in a collaborative environment and work towards enabling data driven decisions. The role will report to the Manager of video product data science and work closely with product, engineering, and other stakeholders to define good analytics practices. This includes data modeling, reporting,  and dealing with petabyte scale datasets in an optimal manner. 

Product Marketing Manager, Templates Studio

Greater NYC Area
3 weeks ago
Vimeo is looking for a passionate Product Marketing Manager to help drive our fast growing Template Studio efforts. This individual will be responsible for building and executing the template strategy of Vimeo’s video creation tool, Vimeo Create, and work closely with key partners from our Product, Creative and Marketing teams. This role is ideal for a self-starter who is highly organized with a creative eye and passionate about video best

Sr. Product Marketing Manager, Create

Greater NYC Area
3 weeks ago
Vimeo is looking for a passionate and seasoned Product Marketer to join the Product Marketing Team. You’ll work at the intersection of product development and marketing to orchestrate high-impact product launches. You will be focused on new product go-to-market strategy, product activation, and product engagement to maximize the lifetime value of our customers at all stages of the funnel. This role is ideal for a data-driven, self-starter who can

Sr. Software Engineer, Core Services

Greater NYC Area
3 weeks ago
As a Sr. Software Engineer you’ll work closely with other members of the Core Services team to help build new backend services to power Vimeo’s high-performance infrastructure as well as improve the performance of existing services. We serve over 200 PB of video a month, with over 1.5 millennia of content uploaded each year! You will help ensure the Vimeo plumbing allows our developers to move quickly while maintaining the stability, availability, performance, and usability of the current system.

Sales Manager

Greater NYC Area
3 weeks ago
As a Sales Manager for Vimeo, you will lead and grow a team of Media Account Executives. As Sales Manager, you should have strong interpersonal skills, a desire to help customers achieve their business goals, and a strong ability to find and develop talent. If you are highly driven, passionate and have relevant industry knowledge, we'd love to hear from you. To learn more about the tools that your team would be selling, visit https://vimeo.com