Director of US Sales Operations
About Us:
Riskified is the world's leading eCommerce fraud-prevention solution trusted by some of the world’s largest enterprise merchants – from luxury fashion houses to gift cards and ticket marketplaces. We use disruptive technology to help the world’s largest brands increase revenue, manage risk and improve their customer interactions.
About the Position:
Riskified’s fraud prevention solution is attracting top brands in the U.S. and Europe. Our Growth team manages large scale mid-market and enterprise sales deals, and we are looking for a Director of Sales Operations for our NYC team to become the backbone of our global sales organization.
As the Director of US Sales Operations, you will report to Head of Global Sales Operations in Tel Aviv and work closely with our Growth leadership team in New York. You will be engaged in both strategic planning and hands-on operations and support of B2B sales; Lead analysis to define our strategy, support our GTM decisions, improve our deal cycle efficiency, define processes and monitor performance. The Director of Sales Operations will serve as a key player and have direct impact on Riskified’s ability to reach our annual goals and continue to grow.
WHAT YOU'LL BE DOING
- Partner closely with senior leadership to develop and manage actionable, measurable projects that accelerate sales growth and improve sales processes and operations
- Support GTM decisions; perform market research and other business analysis to help define Riskified's strategy
- Lead and provide strategic guidance and hands-on management of sales optimization programs including segmentation, sizing, alignments and targeting
- Quota setting and territory alignment; work with sales leadership to design, implement and monitor territory, account, and opportunity plans
- Define, monitor and work to improve cross functional business processes to ensure optimal sales execution and results
- Lead short and long term revenue projections and budgeting
- Create actionable and measurable KPIs, monitor and create accurate reporting for our Growth department to continuously improve performance and maintain our business health
- Manage Riskified’s infrastructure to support the sales process and enable our Growth team to execute the business plan
WHAT WOULD SET YOU UP FOR SUCCESS
- Minimum of 5 years experience in a business role
- BSc in a quantitative discipline, MBA preferred
- Extensive experience in sales forecasting, pipeline management and sales process
- Excellent interpersonal skills with the natural ability to influence others outside direct control (matrix management)
- Ability to form strategic insights by analyzing various data sources
- Proactive approach, independent and autodidact
- Exceptional analytical skills
- Adaptable to rapidly changing and growing environment
- Creative, out of the box thinker
WHAT WOULD SET YOU APART
- You have experience working with Tableau & CRM, SQL tools
- You have a background in Sales Operations, B2B Enterprise Sales or Management Consulting