Executive and Personal Assistant to the CEO

| Greater NYC Area | Hybrid
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Harry’s is a men’s grooming brand built upon one simple belief: everyone deserves a great shave at a fair price. We launched in March of 2013, and have been blown away by the customer response ever since. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands, online and in stores, around the world.

About the Team

This person will work on the Executive team, in close partnership with senior leaders and employees in each of our three offices (NYC, London, and Germany). Because Andy interacts with almost everyone at Harry’s, so, too, will his Executive and Personal Assistant -- in many ways this person will be the face of Harry’s, constantly interacting with all of our most important internal and external stakeholders.

About the Role

The Executive and Personal Assistant to the CEO will serve as an essential partner to Andy (our founder and CEO). By managing everything from calendar and travel arrangements to expenses and personal errands, this highly organized, endlessly resourceful person will ensure that nothing falls through the cracks in Andy’s life -- at work or at home. The line isn’t always clearly defined, but we expect at least 25% of this person’s time will be allocated toward giving Andy leverage in his personal life (scheduling appointments for Andy and his family, making reservations, running errands) and the rest of the time will be spent coordinating professional, executive level support on behalf of Harry’s Inc. The EA / PA role is one that doesn’t neatly fit within the confines of the 9 - 5 day, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Because the role (and our team!) is so dynamic, this person must possess strong business judgment and communication skills needed to interact with a variety of people and job functions.

What you will accomplish:

  • Anticipate needs, look around corners, and provide the highest caliber of administrative support
  • Expertly manage day-to-day scheduling, coordination, and meeting logistics
  • Coordinate intuitive, complex travel itineraries
  • Ensure Andy is prepared for professional meetings and personal and professional events, by soliciting agendas, drafting one-pagers, creating itineraries, making reservations, printing material, and doing whatever it takes to ensure effective preparation
  • Manage Andy’s expense reports
  • Schedule and oversee personal appointments, and take care of other highly leveraged personal tasks
  • Interact regularly and build relationships with executives and colleagues across various teams, and with Andy’s family and close personal network
  • Serve as a positive ambassador on behalf of Harry’s, by consistently acting in a way that leaves people with a positive perception of the company while truly embodying our values.

This should describe you:

  • You’re exceptionally detail oriented: You are a perfectionist who never lets anything fall through the cracks. You close every loop, spot every error, and look around corners to make sure every detail is perfect.
  • You’re proactive: Some might call it pushy, but we just think you’re proactive. You’re always three steps ahead, and know how to manage senior executives to help them avoid potential pitfalls.
  • You possess foresight: If you had a superpower, it would be the ability to see (and plan) around corners. You know there’s a problem – and you know how to fix it – before anyone else.
  • You are a creative problem solver: There’s no sticky situation that you can’t wiggle your way out of, and you always come to the table with solutions.
  • You’re a great communicator: You can communicate nuance effectively to anyone, and you know how to modify your tone based on who you’re speaking to. Whether it’s in an email, over the phone, or in person, you know how to get things done through your ability to clearly and professionally express yourself.
  • You’re hardworking: You are endlessly reliable, trustworthy, and consistent in your ability to produce the highest quality work, even outside the confines of a 9-5 job. Everyone counts on you all the time, and you always come through. Whether it’s hopping on a plane for a last minute trip to LA, or coordinating an apartment move, or greeting our most important investors, you’re down for anything, big or small.

Here's who you'll work with:

  • Reporting to Andy Katz-Mayfield, our co-founder and CEO
  • You’ll work on the Executive team, in close partnership with stakeholders from across the company in each of our 3 global offices (NYC, London, and Germany)


Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • GladlyCRM
    • BrazeEmail

Location

Usually you will find us in SoHo (NYC) or Covent Gardens (London)! Both office locations are easy to get to and have lots of fun restaurants, bars, and shopping nearby.

An Insider's view of Harry's Inc.

What are some social events your company does?

I thrive at Harry’s because we have programs that support all of me as a black gay man. From leading our LGBTQIA+ ERG to cultural events like our annual Juneteenth celebration, I feel heard and seen in intentional ways.

Darren

CX Manager, Flamingo

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

What makes someone successful on your team?

Passion, creativity, and thoughtfulness—with a splash of silliness. You have to be willing to move quickly, test-learn, and be different (even if we fail sometimes)

Nicole

Head of Creative and Communications

How do you make yourself accessible to the rest of the team?

Each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

Co-Founder & Co-CEO

How do your team's ideas influence the company's direction?

The People Team works to build and sustain a values-driven work culture that is centered around our employees by being progressive, fair and inclusive, and steeped in learning and development. We design and run thoughtful, people-first benefits and processes. We invest in our people's growth.

Nate

Executive Assistant to CPO and Head of DE&I

What are Harry's Inc. Perks + Benefits

Harry's Inc. Benefits Overview

We’re committed to providing our team with benefits that enhance their mental, physical, and overall well-being. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week, in addition to free products from all of our brands!

Culture
Volunteer in local community
We participate in local events such as charitable races and local school events!
Partners with nonprofits
Every year, we set aside 1% of our sales to donate to charitable organizations that share our ambition to bring quality mental health care to men everywhere.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
Mandated unconscious bias training
We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
Diversity manifesto
Diversity employee resource groups
The Advocates, African Ancestry Collective, All Equals Women's Group, DNA (People of Color at Harry's), Fuerza Latina, and Pride at Harry's
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental insurance
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision insurance
Our vision plan has Warby Parker as an in network provider!
Health insurance
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Life insurance
Wellness programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Team workouts
Mental health benefits
Online and In-Person Mental Health resources, as well as Company wide mental health days!
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
Company equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time. Additionally, we offer 16 weeks of paid parental leave, plus four weeks of customized re-boarding
Paid volunteer time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid holidays
10 company-paid holidays per year.
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
We offer pre-tax commuter benefits through WageWorks.
Company-sponsored outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Free snacks and drinks
Other snacks and drinks are provided, not to mention cold brew on tap.
Some meals provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Company-sponsored happy hours
Join the #happyhours slack channel to plan the next casual outing!
Pet friendly
Harry's pet policy is dog-friendly daily.
Relocation assistance
Fitness stipend
We give $150 a quarter towards health and wellness.
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
Promote from within
Mentorship program
Continuing education stipend
We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.
Continuing education available during work hours
We recently instituted "Grow Forth Friday" - a 2-hour block with internal and external learning opportunities offered.
Customized development tracks

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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