About Ro

Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.

We’re looking for an Executive/Personal Assistant to join our team at Ro, directly supporting our CoFounder, the Chief Executive Officer! This is a great opportunity to grow your career in a rapidly scaling organization. You should be comfortable operating with a high sense of urgency in a fast-paced, ever-changing environment. We are looking for individuals who take ownership, look for ways to optimize impact, and genuinely enjoy supporting others in order to make their lives easier, maximize productivity, and enable them to do their best work. 

This position will work out of Flatiron District in Manhattan, near RoHQ, 2-3 days a week. Must be able to commute and ideally know your way around NYC.

What You'll Do (Executive Assistant):

• Manage and optimize calendars for one or more busy executives, including scheduling internal and external meetings, clearing conflicts, and preparing for the week ahead
• Be a liaison to internal and external stakeholders and provide timely follow-up on requests
• Understand Ro’s business goals and their implications to our everyday work
• Assist with preparation for meetings (creating presentations, research, compiling information, etc) and coordinate any follow-up (sending documents, swag, scheduling follow-up meetings, etc) 
• Manage various paperwork/documents/materials as needed
• Arrange travel, including transportation, lodging, and dining reservations
• Collaborate with other EA’s to improve existing business operations
• Help plan and execute team activities and events
• Manage special projects

What You'll Do (Personal Assistant):

• Booking personal appointments and managing follow-up communication and documentation for the CEO and family (doctor, dentist, etc.)
• Running personal errands in and around NYC (pick up/ drop off and mailing of important and time-sensitive documents)
• Making personal orders, as requested (ordering gifts or flowers for family, etc)

What You'll Bring to the Team:

• Bachelor’s degree or relevant work experience in a fast-paced environment
• Experience managing several busy calendars and proficiency with Google G-Suite (Docs, Drive, Calendar, Mail)
• Strong verbal, written, and interpersonal communication skills
• Extreme trustworthiness when handling sensitive, confidential information
• Excellent project management skills with the ability to prioritize and juggle multiple tasks
• Strong stakeholder management—you can effectively manage workload across multiple leaders with ease; you’re not afraid to speak up if something is unclear, unrealistic, or you're experiencing roadblocks; you proactively develop systems for prioritization and communicating status
• A drive to identify and execute ways to add value, streamline, or improve
• Resourcefulness, confidence in decision making, and sound judgment
• Relentless attention to accuracy and detail
• A willingness and ability to be accessible when there is an urgent or sensitive matter which is sometimes after working hours or on the weekend 

Bonus Point:

• Experience being an EA at a prior tech start-up

Benefits + Perks:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Unlimited PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, fitness, and physical therapy

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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