Executive Assistant to the President at Transfix

| Greater NYC Area
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Transfix is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load at a time. Come leave a positive impact on the environment as we help reduce the carbon footprint caused by the 65 billion wasted miles on the road. 
Transfix was named one of Forbes' "Next Billion-Dollar Company" in 2018.
Based in New York City, Transfix is backed by top VC firms including New Enterprise Associates (NEA), Canvas Ventures, and Lerer Hippeau. The company has raised more than $78.5 million in funding.
The problems we solve everyday are real and require creativity, grit, and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We're hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers. 
As Executive Assistant to our President and COO, Lily Shen, you will have the opportunity to work alongside some incredible talent, and to learn all aspects of our operations. Your ability to maximize the time, productivity, and effectiveness of Lily and other key executives, will have a direct and meaningful impact on the company, team and culture.
If you are excited about to prospect of joining one of NYC’s premier start-ups, want to grow professionally, and can leverage your Executive Assistant superpowers to help us grow, send us your resume!

What you'll do:

  • Be the gatekeeper to the President, CEO, CTO and other key executives. Expertly manage day-to-day scheduling, coordination, and complex meeting and travel logistics.
  • Pro-actively ensure executives are well prepared for meetings (internal or external), events, travel, etc. Partner with executives to develop effective routines and communication around agendas, itineraries, reservations, etc.
  • Screen incoming emails and call requests, prioritize items for follow-up, and correspond with key constituents (both internal and external).
  • Perform administrative tasks including: complex calendar management for internal and external meetings, engagements and conferences. Manage all travel arrangements and expense reports.
  • Field and manage a high volume of inquiries and interact with high level business leaders in a professional and effective manner. Act as a reliable point of contact between Transfix and external clients, vendors, investors, partners and potential candidates.
  • Help research, prepare and distribute correspondence, reports, presentations or other documents as requested
  • Coordinate and drive special projects, e.g. project manage logistics for team off-sites, moves, etc.
  • Build cross-functional relationships with key partners within and across departments
  • Ensure a top tier experience for all visitors, candidates, clients, etc.

About you:

  • You have a Bachelor’s Degree and a minimum of 6+ years EA experience supporting C-Level Executives at scaled organizations (minimum 200 employees). Significant experience supporting a CEO/President in a high pace, dynamic environment is strongly preferred.
  • You are a self-starter who is curious, energetic and can adapt quickly
  • You are flexible, and exhibit expert personal time management to balance a role that requires occasional evening, early morning, and weekend availability.
  • You are problem-solver who proactively anticipates interdependencies and seeks to improve processes and experiences to be most efficient
  • You seek information and answers proactively when you perceive there to be a need, even when there is limited information available.
  • You are organized and understand that the details matter in designing the best experiences for internal and external parties
  • You possess the ability to constantly multitask and prioritize across various initiatives and stakeholders
  • You have a strong sense of urgency and commit to deadlines
  • You possess strong written and verbal communication skills
  • You demonstrate a high level of integrity and professionalism, and consistently exercise sound judgment
  • You are trusted and possess a high level of discretion and confidentiality
  • You are a team player and collaborate well with others
  • You are highly skilled in tools such as G-Suite, MS-Office, Slack and project management tools.

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases


Transfix borders the famous Times Square neighborhood and is close to all the main subway lines – there is nothing you won't find here!

An Insider's view of Transfix

What are some social events your company does?

Transfix has a culture committee dedicated towards creating events that cater to our team’s unique interests. From Game Night to Transfixgiving Dinner, our events are a healthy mix of both in-house team bonding to outdoor team building experiences.


Social Media Specialist | Employee Experience

What are Transfix Perks + Benefits

Transfix Benefits Overview

Transfix covers 100% medical benefits for all full-time employees, as well as provides flexible paid vacation.

We have amazing catered lunches every Friday, and a kitchen that is stocked with snacks / drinks throughout the week. Depending on the season, we have avocados for days. Not to mention, there's enough cold brew on tap to win the Kentucky Derby!

Lastly, we have a cultural committee called "Guardians of the Galaxy" that meets bi-monthly to make sure each month has it's fair share of fun office events. Maintaining a fun and inclusive office culture that keeps employees engaged it very important to us.

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Transfix's team fitness initiatives include in-office yoga and fitness classes weekly.
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Company sponsored family events
Transfix sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Transfixers enjoy free lunch on Fridays from restaurants around NYC.
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Our relocation assistance plan offers a maximum reimbursement of $5000.
Professional Development Benefits
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Our Medical, Vision, and Dental plans are 100% paid—we got you covered!

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