Facilities Team Lead

| Greater NYC Area
About Us:

Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. We’ve pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 650 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times. RTR has five retail stores of the future, 11 million community members and employs nearly 1,800 people, all of whom have equal benefits across the organization, 93% of whom are female and/or non-white, with 80% of leaders who are women


About the Job:

The Team Lead is responsible for managing workflow assignments within the janitorial and groundskeeping function in a fulfillment center environment, this includes being first point of contact for 3rd party janitorial firm servicing the building. A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises. 

What You’ll Do:

  • Maintain strong working knowledge of all processes and policies 
  • Assist management/Sr. management with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings and communicating with other departments regarding service needs
  • Primary onsite point of contact for 3rd party janitorial services
  • Direct cleaning routines and schedules inside and outside the building to ensure optimal cleanliness and desirable work environment for all
  • Oversee general maintenance needs and hands on (painting, hanging items such as TVs or bulletin boards, etc.) of the facility in partnership with Sr Leadership to determine resources to utilize including both internal associates and external contractors
  • Quickly recognize, diagnose and solve challenges for associates and 3rd partner janitorial services vendor and partner with leadership to resolve issues as needed
  • Train and assist both 3rd party and RTR associates to meet cleanliness standards
  • Actively lead with safety, production, cost and quality at the forefront of all decision making
  • Be patient, have strong communication skills and the capability to give and receive effective feedback (eg. timely daily feedback in a training capacity, not disciplinary discussion)
  • Communicate cross-departmentally 
  • Implement and monitor continuous improvement processes for the team 
  • Manage, coordinate and track daily attendance and break periods 
  • Verify SOP/PMV compliance for assigned department and ensure workstations are kept neat, clean and organized
  • Communicate feedback to better the operation and the employee experience
  • Enforce safety guidelines, cleanliness and security standards
  • Take on additional duties as assigned by leadership

About you:

  • Education beyond high school and prior experience leading teams is a plus
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Ability to work flex shifts, hours, nights and weekends as the business dictates
  • Strong written and verbal communication; bilingual in Spanish is a plus
  • Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Forward thinkers with the ability to articulate point of view and improve processes 
  • Enforce safety guidelines, cleanliness and security standards
  • Ability to quickly recognize, diagnose and solve for challenges and workflow for associates in partnership with leadership
  • Must operate with a sense of urgency and have attention to detail 
  • Align with the company's core values to ensure a world class customer experience
  • Ability to lift a maximum of 50lbs based on needs of the role

Benefits

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Company wide events and outings - our team spirit is no joke - we know how to have fun!


Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • MySQLLanguages
    • Node.jsLanguages
    • LinuxLanguages
    • ReactLibraries
    • Node.jsFrameworks
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    • MemcachedDatabases
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    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
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    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
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Location

345 Hudson Street , New York , NY 10014

What are Rent the Runway Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Online course subscriptions available
Customized development tracks
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