Facilities & Workplace Services Lead

| Greater NYC Area

Squarespace is seeking a Facilities & Workplaces Services Lead who will be responsible for managing the day-to-day office facilities and infrastructure operations within the Squarespace occupied space at our NYC location.

The right candidate will act as a subject matter expert and technical advisor reporting directly into the Facilities & Workplace Services Manager. This role will be responsible for direct vendor supervision of all repair, maintenance, and improvement related activities within our space to ensure a fully operational, safe and clean environment that lends itself to motivating our exceptionally talented team. In this job, no two days are ever the same. You’ll thrive in a fast-paced, ever-changing environment and will use your knowledge, diligence and creativity to promote an engaging and award winning office culture. 

RESPONSIBILITIES

  • Proactively manage day-to-day facilities operations and work closely with our internal teams to ensure that all facilities related activity is performed in an organized, timely and professional manner
  • Main point of contact responsible for managing key vendor relationships (existing and new) and all contract services including but not limited to MEP building and office infrastructure, janitorial, elevator and finish maintenance
  • Lead the repair and maintenance program, including but not limited to conducting regular reviews, KPI checklists and short and long term planning for repair, maintenance and capital improvements
  • Assist the Facilities & Workplace Services Manager in developing/maintaining budgets and RFP of contract services
  • Assist with the creation and implementation of standard operating procedures (ex. Electrical and cooling tower shutdowns)
  • Develop, maintain, and organize all critical spare part inventory, attic stock, blueprints, closeout documents, etc.
  • Develop and lead safety programs
  • Develop sustainability initiatives and utility usage analysis
  • Lead compliance efforts related to cooling towers, elevators, life safety, etc.
  • Effectively communicate departmental mission and strategies to management and work cross functionally with other internal teams, such as CorpIT, HR, Finance and Legal to ensure cohesive delivery of services

QUALIFICATIONS

  • 5+ years of office management/facilities experience demonstrating progressing responsibilities
  • Read and interpret technical documents including but not limited to blueprints, as builts, renderings, submittals, user manuals, etc.
  • Working knowledge of electrical wiring and components, steam, water, and mechanical systems including but not limited to cooling towers, chemical water treatment, BMS systems, domestic water pumps, walk in freezers, Ketra Lighting, etc.
  • Demonstrated experience leading negotiations with external vendors
  • Adept problem-solving skills and meticulous attention to detail
  • Strong interpersonal and communication skills, both written and verbal
  • Ability to work cross-functionally and communicate effectively with high level management, while accommodating agent and employee requests with utmost courtesy
  • Non-business Hours Coverage - on call for all emergencies (monitor BMS, etc.) and able to occasionally work non-business hours to support projects and events
  • Computer literacy, specifically using apps such as Google, Asana, Jira and PlanGrid a must
  • Able to lift at least 50 lbs, properly use a ladder.
  • Certifications - OSHA, P.E. etc., a plus
ABOUT SQUARESPACE 
 
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 900 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Up to 18 weeks of parental leave
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Online course subscriptions available
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