About Rent the Runway:

At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable and fast-growing business, with a loyal 10 million members who believe that rental is the future.

Position Overview:

As Fashion Operations Assistant, you will sit at the intersection of Buying, Site Merchandising, Sample Coordination, Planning & Allocation, and Inventory Operations. The Fashion Operations Assistant role at Rent the Runway is primarily responsible for supporting our liquidation operations, purchase order management systems, vendor relations program, and merchant tools. You will work with the Merchandising organization to help drive operations processes and assist with ensuring data accuracy across systems.

Responsibilities:

• Manage vendor relations program support, including the onboarding process, communication cadence, and exception management
• Engage with merchandising leaders to address challenges with vendor standards and partner with vendors with non-compliance to improve inventory flow through our warehouses
• Maintain shipment portal data in partnership with 3PL logistics, internal operations, vendors, and merchants
• As needed have an on-site presence at our warehouse for roll-out of merchant tool and operational initiatives
• Assist with ad-hoc projects that help the fashion team scale through phases of rapid growth, including troubleshooting, training, and ongoing support of third party software
• Assist with development of SOPs and documentation of ongoing process changes and workflows
• Troubleshoot issues and ensure there is consistency among all data sources between merchant, vendor, operations, and inventory management systems
• Assist with project management of sample sales, including ticketing and coordinating sample sale physical and digital assets, execution of partner and real estate contracts, creating files for and maintaining POS systems, ordering supplies and tracking deliveries, ensuring timely payments and deposits, and pulling sales reports
• Liaison between finance, PR, third party partners, operations, and inventory planners to ensure operational excellence and inventory control among liquidation channels

Qualifications:

• Bachelor’s degree with a strong academic background
• 1-2 years of experience working in e-commerce, operations, or relevant professional experience
• A strong interest in project management
• Scrappy and comfortable wearing multiple hats and quickly switching gears between projects and priorities
• Ability to multi-task and simultaneously complete multiple projects on time
• Highly proficient in Microsoft Office (specifically with Excel) and a desire to learn multiple systems
• Highly organized and self-disciplined with a strong ability to prioritize tasks and resources
• Detail oriented, efficient, self-starter, highly productive and collaborative approach to work
• Team-oriented with stellar communication and analytical skills

Benefits: 

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

• Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered
• Industry leading 401k match - an investment in your future