Fulfillment Optimization Manager

| Greater NYC Area
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Who We Are 

The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. We recently raised our Series B and are backed by early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier.

Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#mustlovedogs

Where You'll Come In 

The Farmer’s Dog is looking for a Fulfillment Optimization Manager to join our Operations Team. We are looking for this individual to partner with our internal supply chain team to roll out new improvements and procedures, as well as scope the company’s 2021 and future fulfillment with prospective external fulfillment partners. 

The main goal of the Fulfillment Optimization Manager will be to successfully drive our fulfillment network’s capabilities to stay ahead of growth and offer new capabilities & flexibilities for order fulfillment and in-box experience. This person will need to work closely with our current fulfillment partners to implement improvements and analyze fulfillment needs for the business in the next 3 years. This individual will also need to identify additional partners and capabilities accordingly. 

From a day-to-day perspective, the Fulfillment Optimization Manager will be responsible for owning the relationship with partners within the fulfillment space, operationalizing new and innovative consumer products that differentiate The Farmer’s Dog from competitors, and managing CapEx investment from the business. They will also act as the foremost authority on the company’s current & future fulfillment network strategy. 

How You'll Make An Impact 
  • Work with our Senior Management Team to spearhead innovation projects focused on scaling our operations and expanding the customer offering
  • Own strategic planning for the future fulfillment network - capabilities and requirements, geographic footprint, technological needs, and when to use internal vs external resources
  • Drive improvements across company’s outside fulfillment partners and in-house supply chain team
  • Own the fulfillment P&L including KPIs for order throughput, in-box customization, and error rate
  • Partner with cross-functional teams - Procurement, Fulfillment, and Logistics - to provide supply chain insights to produce more successful results
We're Excited About You Because 
  • 8+ years of overall experience in a business-centric field
  • 4+ years of experience working at a management consulting firm with focused work in fulfillment or experience working with a leading fulfillment company 
  • Recent experience analyzing & optimizing fulfillment center processes and networks to drive efficiency and reduce error rate & cost
  • Hands-on experience working with a Warehouse Management System and Excel 
Benefits 
  • Brand new dog-friendly office in Greenwich Village (complete with free-roaming friendly dogs)
  • Comprehensive Healthcare, Dental, and Vision
  • Flexible PTO and WFH policy
  • Discounted fresh food for your pup
  • Fresh breakfast, snacks and coffee for the humans
  • Strict daily belly rub quota
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Technology we use

  • Engineering
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks

Location

The Farmer's Dog is located in the heart of Greenwich Village right by Washington Square Park and NYU!

An Insider's view of The Farmer's Dog

What’s the vibe like in the office?

It's so refreshing to be able to walk into my job knowing that I'm truly making a difference. Every person on our team believes in our product and mission, so motivation and passion comes organically. Did I mention that our office is full of dogs?

Matt

Customer Experience

What projects are you most excited about?

We are changing the way people think about pet food by delivering fresh, healthy meals for dogs in personalized meal plans. Supply chain is exciting because it's basically the key differentiating factor for how we can be the most cost efficient, really impact the consumer experience for the better, and always make sure the dogs get fed.

Sana

Head of Operations

How does the company support your career growth?

I feel a crazy opportunity to grow my career the way I want to at The Farmer's Dog. We are encouraged to take risks and are surrounded by genuine, loving, and compassionate people. The culture is supportive of both dog and human health and wellness, and I love that I get to help dogs live longer lives with my dog, Emmy, by my side.

Adrian

Growth Manager

What is your vision for the company?

The Farmer's Dog is on a mission to change the way people think about feeding their pets. Our goal is to educate & give people the tools to give their pets the healthiest diet. We believe that once the world is educated about fresh food, people will stop feeding their pets processed food and the life expectancy for the entire species will increase.

Brett

Co-Founder & Head of Community

What does your typical day look like?

As CEO, I spend my days making the hard decisions, hiring the best people, protecting the team, and making sure the company is financially sound. I also get to choose which dogs are allowed in the office (all of them).

Jonathan

Co-Founder & CEO

What are The Farmer's Dog Perks + Benefits

The Farmer's Dog Benefits Overview

Brand new dog-friendly office in Greenwich Village
Discount on TFD food for your pup!
Comprehensive Healthcare, Dental, and Vision
Unlimited vacation & sick days
Flexible work-from-home policy
Team outings, coffee always brewed fresh, and a strong snack game (avocado toast always)

Culture
Partners with Nonprofits
We love partnering with rescue organizations, adoption centers, and other organizations who are as passionate about dogs and dog people as we are.
Friends Outside of Work
Eat Lunch Together
Whether we're ordering in, going out, or bringing our own, we take lunch seriously.
Team-Owned Deliverables
Group Brainstorming Sessions
We love a good offsite and have regular all-hands meetings led by the co-founders.
Open Office Floor Plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
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