Narrativ is a technology platform for brands to unlock, manage, and grow their share of product reviews on the open web.
Why is this important? We’ve seen a decade’s worth of e-commerce growth in 2020, and the emergence of a smarter consumer who demands a better way to buy than ads. They’re turning to expert product reviews on trusted sources ranging from The New York Times to their favorite YouTuber. But only Amazon is reaping the benefits today, commanding a $40B monopoly on product reviews online.
Narrativ’s patented technology empowers everyone to win. We build the tech and tools to turn honest reviews that tell the whole story about a product into a multibillion dollar acquisition channel for all brands. Teams at Sephora, Best Buy, L’Oreal and hundreds of others already partner with Narrativ to yield more efficient results than Facebook and Google.
Our work breaking Amazon’s monopoly and fixing broken and out-of-stock links on the Internet has gotten us recognized by The World Economic Forum as a Technology Pioneer and by Fast Company as one of the best places to work for innovators.
Why you should work here:
- We’re growing, fast: Narrativ’s platform hosts 50+ partners spending $20mm+ a year including Best Buy, L’Oreal, Sephora, Bed Bath & Beyond, Home Depot, Nordstrom, and Samsung. We’ve doubled revenue so far in 2020.
- We have a talented team: We’re a team of 50+ from places like Amazon, Facebook, Google, and Etsy with a female founder that’s been awarded by the Financial Times, Forbes, and Inc. We’re hiring quickly, with plans to double our team in the next year.
- We’re challenging the status quo: Breaking monopolies and diversifying industries is in our DNA. Come join us on our mission to democratize product recommendations for all and build a better internet for shoppers.
Come join us on our mission to build a better Internet for shoppers!
- Autonomously run client meetings to deliver strategic insights & tactical recommendations
- Be the main point of contact for client questions and platform troubleshooting
- Identify opportunities to grow spend and inventory engagement
- Structure and execute large-scale data analysis for end-of-month reporting
- Monitor account performance against both Narrativ and client goals
- Design and drive customer insight strategy and dashboards
- Partner with Narrativ’s engineering team to drive development of bidding optimization and account management tools including CPC algorithm, programmatic targeting, and advertiser/publisher dashboards
- 4+ years in an account management function for a SaaS company (Martech/AdTech a plus)
- 8+ years total work experience solving for complex client problems
- Strong Analytical skills using large data sets in platforms like Tableau/ Looker/ Excel
- Draw insights from analysis and packaging in presentations to clients
- Build deep understanding of value drivers in recurring revenue business models
- Client management and relationship building experience
- Identifying and executing on opportunities to grow client book of business
- Excellent communication and presentation skills
Important Notice: Narrativ will be going fully remote in 2021 and anticipate being a fully remote organization moving forward!
Narrativ is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.