About Eden Health

Eden Health provides simple, tech-enabled primary care sold directly to employers. Our users enjoy immediate access to care over the Eden Health app, in our private clinics, and directly in their offices. We have transformed healthcare from an unpleasant necessity to a delightful experience focused on improving the lives of patients. The proof is in the outcomes; when companies work with us, they have healthier workforces, increased productivity, and reduced healthcare costs.

What you will be doing

As a Director for Clinical Quality at Eden Health, you will help set the gold standard for primary care. In this role, you will track and report on industry-standard primary care metrics (HEDIS, NQF), and build and execute innovative strategies to drive best-in-class population health outcomes. As a forward-thinking healthcare leader, you will also build and execute Eden Health’s vision to identify and monitor measures of success that matter to patients. You will provide oversight of service quality and patient satisfaction across all aspects of care delivery. This role can be based out of New York City with a flexible, hybrid schedule, or 100% remote. You will report directly to the Medical Director, Care Transformation.

What success looks like

• Develop and implement initiatives to improve patient outcomes in partnership with senior leaders, payors, employers, and other stakeholders 
• Operationalize the collection and monitoring of innovative measures of success, including PROs, NPS, trust, and engagement
• Assure continuous recognition and compliance with patient-centered medical home standards
• Establish and optimize processes to integrate actionable quality metrics into provider care delivery and navigation workflows
• Support clinical team leaders in regular measurement of performance standards through creation of quality reports and dashboards
• Support product or programs teams on initiatives impacting clinical quality or population health as a subject matter expert
• Embody Eden Health service philosophy in team management and daily tasks

What you will bring

• Master’s degree in a relevant subject area like Public Health, Healthcare Administration, or Business Administration
• Direct clinical experience welcomed (BSN, MSN, PA, MD, DO) but not required
• Clinical leader with 7+ years experience building, growing, and leading clinical quality or population health teams on a regional or national level
• Commitment to creating outstanding patient experiences and improving patient health
• Strong written communication and presentation skills with ability to present information to large or small groups

Why Eden Health?

• Remote first company and culture 
• Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
• Competitive salary and equity compensation package
• Medical, dental, and vision insurance and commuter benefits
• Dedicated Culture Committee led by CEO
• Learning and development budgets to help you grow and bond with your team 
• Positive, inclusive, supportive culture cheering you on your journey
• Strong and quickly growing client base of America’s leading employers

While the majority of Eden Health positions are remote-first, we are a company that values building trusted relationships. To achieve this we have programming and events which require us to be in person, including team and company-wide meetings. To ensure everyone's safety, we require all employees to be fully vaccinated against COVID -19, subject to reasonable accommodations for medical conditions or sincerely held religious beliefs. If you have additional questions, your Talent Partner will be able to answer them.

Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. jsmith@edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.