Head of Insurance

| Greater NYC Area
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Mulberry is disrupting a $40B insurance industry by providing omnichannel merchants a seamless API-based platform from which to offer product insurance to their customers. We call NYC home and are founded by a team of executives who are passionate about building ecommerce products that take a customer-first approach. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.

We are growing rapidly and are looking for a talented Head of Insurance to lead our efforts in creating innovative assurance solutions for consumers. 

In this role, you will be responsible for delivering innovative actuarial solutions, pricing models and rate plans, competitor analysis, trend analysis, and data analytics all to support our mission of transforming how product insurance is offered online. 

This role will report to our CEO. 

What You'll Do:

  • Guide insurance product strategy and roadmap with knowledge of the insurance industry, regulatory hurdles, and insurance operational challenges
  • Analyze and monitor insurance product performance to make data-based decisions regarding underwriting, coverage, and pricing to drive continuous improvement.
  • Ensure the achievement of continued profitability, growth and operational efficiencies of the business through assessment of risk tolerance, market appetite, and emerging risk/underwriting issues.
  • Own the roadmap, vision, and execution of our insurance product development 
  • Create and execute against a 12-month strategy and operational plan including specifics around the people, org structure, and processes & technology required to achieve it

What We’re Seeking:

  • 8+ years progressively more responsible work experience in the insurance industry. P&C leadership experience required; extended warranty experience strongly preferred.
  • Skilled at bringing creative insurance product ideas to solve ambiguous problems
  • Superior analytical, quantitative and problem-solving skills with an ability to make data-based decisions is required; prior actuarial experience is preferred
  • Ability to effectively manage multiple projects with the ability to prioritize high impact work
  • You have extraordinary interpersonal skills and are comfortable communicating with a variety of stakeholders
  • Strong desire to contribute within an innovative, entrepreneurial, fast paced environment
  • Executive level written & verbal communication skills

Benefits and Perks: 

  • Competitive salary  
  • Equity
  • Full benefits, including 401(k)
  • Unlimited PTO
  • Strong, vibrant, and fun culture, with lots of virtual outings!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • MixpanelAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM
    • SalesloftCRM
    • IntercomEmail
    • SendGridEmail

Location

250 Hudson Street , New York, NY 10013

An Insider's view of Mulberry Technology

What’s the vibe like in the office?

The Mulberry office is the epitome of work hard, play hard. Everyone is hands on in getting things done, all ideas are welcome and learning is always encouraged. But there’s always time for a laugh and they make sure we have plenty of opportunity to connect with each other and understand the “bigger picture” we contribute to.

Christine

Partner Success Manager

What does your typical day look like?

Mornings are for black coffee & reading. We start the day with creating new features while other times we address feedback. Being in a product-driven environment, I work in our customer application by constantly improving to provide polished & effective tooling. The team is great, we crack many jokes and have plenty of fun in our new challenges.

Eloy

Frontend Engineer

How does the company support your career growth?

I made the transition to the startup space two years ago. In the last two years, Mulberry has given me the opportunity to grow both personally and professionally. Furthermore, I have learned how to work in a fast-paced environment, work cross-functionally, and work with a diverse group of people.

Gina

Operations Associate

What is your vision for the company?

Mulberry is building the trust-layer for commerce. We help digital platforms grow loyalty (and revenue) by seamlessly embedding extended protection into their customer journey. With Mulberry, anyone can offer up to 10 year product insurance as an add-on online, while giving customers a best-in-class claims filing experience.

Chinedu

Founder & CEO

How do you empower your team to be more creative?

I have always believed that sales is an art first, a science second. While sales is metrics and strategy driven it also requires creativity to succeed. I push my team to rely on the facts but to always make sure they are asking themselves the “5 w’s” (who, what, when, where and why) to drive innovation.

Ashley

Co-founder & Head of Growth

What are Mulberry Technology Perks + Benefits

Mulberry Technology Benefits Overview

Here are some of the benefits + perks of working at Mulberry:
-Competitive Salary
-1:1 ongoing training and career development with the Co-Founder, and all team members
-Equity
-Full Benefits
-Unlimited Paid Time off
-Gym on-site
-Strong, vibrant, and fun culture, with lots of outings!
-Unlimited snacks, pool table, and an awesome rooftop deck!

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
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