Head of Tech Education at CLEAR

| Greater NYC Area
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CLEAR helps create safer, easier experiences everywhere you go. We believe you are you and by using your biometrics – your eyes, face, and fingerprints – we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet. CLEAR is currently available in 50+ airports, venues and more. Now with Health Pass, CLEAR securely connects a person’s digital identity to multiple layers of COVID-related insights to help reduce public health risk and restore peace of mind.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List for the third year in a row and winner of the SXSW Interactive Innovation Award, CLEAR is providing frictionless experiences and technology for our partners and 7+ million members.

Reporting to the EVP, People & Performance, the Head of Tech Education will lead learning and development for our technical population, including the Engineering, Product and Design teams. You will partner with our tech leadership to develop a comprehensive curriculum and innovative approaches for developing our technical team members and continually improve their performance.


What You Will Do:

  • Develop and continually refine a learning and development strategy for our technical teams (Engineering, Product Management and Design) that incorporates the immediate and future needs of our employees
  • Translate the strategy into a robust and evolving curriculum that can scale with the organization
  • Develop the systems, content and processes for effective program delivery incorporating adult learning principles and a variety of learning methods
  • Develop other programmatic learning opportunities utilizing peer to peer learning, internal or external speaker opportunities, etc.
  • Build ongoing methods for measuring the effectiveness of learning programs and approaches, using data to refine the strategy
  • Partner with peers on the People & Performance team and business leaders to drive program participation and align learning opportunities with employee needs
  • Manage the technical education budget and vendor relationships

Who You Are:

  • 8+ years of experience in education or technology training roles 
  • Proven experience managing or working within a technical / engineering education program
  • Experience building learning curricula and implementing innovative learning approaches 
  • Knowledge of current learning principles and methodologies 
  • Knowledge of e-learning and other current and emerging delivery platforms
  • Strong technical and business acumen
  • Ability to balance strategic thinking with program management and execution
  • Collaborative relationship building skills
  • Ability to communicate and influence effectively at all levels of the organization
  • Bachelor's degree required

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in the office - you are empowered to put your ideas on the table and take ownership of the work you are doing. We also have a chef that makes breakfast 3x/week which is not a bad way to kick off the day!

Emily

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

What are some things you learned at the company?

In previous roles, I hadn’t had quite as much autonomy as I do at CLEAR. When starting here I didn’t realize I was empowered to make high-level suggestions, do proof of concepts, and present possible technology changes to the organization. It was great to get a nudge from my team and manager to be more open about my ideas to them and other teams.

Kyle Olson

Software Engineer

What are CLEAR Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
We provide free breakfast daily! One of our favorite office perks? Our fabulous chef comes in on Tuesdays (Omelette Bar!), Wednesdays (Mexican!), and Thursdays.
Happy Hours
Professional Development Benefits
Promote from within
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