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HUB Specialist

| Greater NYC Area

Blink Health Pharmacy is a new tech-powered pharmacy revolutionizing the way people access prescription medicine. Our pharmacy is affiliated with Blink Health, which leverages its proprietary technology to provide patients with convenient access to amazingly inexpensive drug prices. 

Our core mission is to delight our patients and turn them into fans. We understand that in order to do this, we must work closely with pharmacies and prescribers to ensure prescriptions can be processed quickly and effectively. You are the patient’s champion, and will work across the company and with our partners to tackle obstacles and answer questions that may arise.

This is your opportunity to join a health-tech enterprise. Apply your pharmacy expertise in a new and exciting way that offers tremendous growth and innovative new services.

Responsibilities:

  • Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment and arrange delivery
  • Provide patient care to accurately support pharma programs and triage to a pharmacist when required
  • Place outgoing phone calls and resolve routine and new issues with patients, doctors and insurers
  • Document all call information and data discovery according to operating procedures
  • Research required information using available resources
  • Maintain confidentiality of patient and proprietary information
  • Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
  • Work collaboratively and cross-functionally, between management, the Missouri-based pharmacy, compliance and engineering 

Requirements:

  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • One Year of Pharmacy Experience, having resolved third party claims
  • Appropriate industry experience is necessary
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software

Compensation:

  • Full time position, on-site in New York, NY

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

Our office is located in SoHo near tons of fantastic restaurants and bars and is super easy to access from most subway lines!

An Insider's view of Blink Health

What’s the vibe like in the office?

At Blink, it's all hustle and bustle which makes it a great time to be here! Dress code is casual which plays a huge role in comfort and productivity. In need of an energy boost? There's free lunch and a stocked kitchen daily. Snacks and sneakers are great, but the most exciting part is working for a company with a mission you can stand by!

Janire

Workplace Services Coordinator

What projects are you most excited about?

Blink’s Diversity and Inclusion Council which champions and spearheads diversity, inclusion and belonging initiatives. The mission is to support one another in creating a stronger, more welcoming and inclusive workplace, where all humans feel comfortable bringing their full selves to work and are respected, heard, and celebrated.

Patty

Director, People & Culture

What are Blink Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
For most plans, we pay 100% of employee medical premiums and 75% for spouses, dependents and domestic partners.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Use pre-tax dollars to save on transit and parking expenses. We also cover late-night Uber rides so you can get home safe.
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Stocked Kitchen
Blink has a fully stocked kitchen including cereal, fresh fruit, snacks, coffee, tea and a variety of flavored sparkling water.
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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