IT Asset & Logistics Manager
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.
We want people who are passionate about staying on top of the latest IT trends and have an excellent knack for supporting internal employees.
You will play an integral role in helping the expansion of DigitalOcean. This role will be responsible for the ordering, intake, shipping and ownership tracking of physical IT assets and software. In addition, you will participate in critical projects to help support the growth and success of DigitalOcean. This role is an exciting entry opportunity to work at a high-growth, fast-paced cloud infrastructure startup where you’ll be able to wear multiple hats and directly see the impact you are making day-to-day.
What You’ll Be Doing:
- Ensuring all of our new hires start their first day with the required computer and accessories
- You will be responsible for establishing our Global IT Lifecycle Management processes including the planning, ordering, receiving, shipping and decommissioning of all physical IT assets
- Maintaining our global hardware inventory levels and ensuring all inventory tracking tools are up to date
- Building workflows for validating international shipping requirements and generating the appropriate documents
- Owning our IT hardware & software vendor relationships and staying up to date on inventory levels, transit times and substituting hardware when necessary
- Utilizing our device management tools (JAMF & VMware Workspace One UEM) to verify the status of deployed equipment
What We’ll Expect From You:
- A strong customer-first mindset
- Willingness to learn and continuously improve your skills
- Basic understanding of both Mac OS and Windows operating systems
- Ability to work in various office IT environments with minimum supervision and managing your time carefully
- A pleasant demeanor and the ability to communicate in user-friendly language
- Ability to lift, carry, and move all components of network equipment, peripherals, and other ancillary equipment - Lift a minimum of 50Lbs
Why You’ll Like Working for DigitalOcean:
- We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
- We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym stipend to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
- We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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