Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
New York , NY
Hybrid

IT Director, Retail Technology

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THE ROLE:

Peloton is seeking an IT Director, Retail Technology. Reporting to the SVP of IT for Supply Chain, this position is responsible for managing our Retail technology stack to support Peloton’s omni channel strategy. In this position, you will be responsible for owning the overall technical architecture leadership of our Omni-Channel solutions

You will own the overall IT design of solutions and aligning customer/business requirements to systems/technical requirements using best practices, design patterns and existing assets using a cutting-edge technology stack. The successful candidate will embrace a decentralized and collaborative culture, while focusing on improving outcomes and delivering market leading innovations.

You will also work collaboratively with peers to define our future omni channel retail technology roadmap and build strategic relationships with key IT & Business leaders to ensure success. We are looking for someone with extensive experience with all facets of software development lifecycle, implementation, and support, in a large multi-channel environment.

The candidate needs to be highly analytical and have extensive technical and project management experience especially with hands-on experience in supply and demand planning solutions.  The candidate must be a self-starter, flexible problem solver, and outstanding communicator who is comfortable learning quickly and connecting the dots between disparate technologies. These skills are required to work across multiple functions and geographies within Peloton’s matrixed organization. Success will depend on the candidates’ ability to quickly form both professional and personal relationships with colleagues and drive to rigorous, measurable, user-friendly deliverables.

RESPONSIBILITIES:

  • Experience with leading POS and LOS technology development preferred.
  • Provide technology & architecture leadership across the customer experience platform.
  • Evaluate and benchmark new application frameworks, platforms and technologies enabling Peloton to make high impact, long-term decisions around design, development and deployment of software applications supporting Omni-Channel capabilities.
  • Architect the future state and the path to get there, accounting for near-term product deliverables.
  • Be a bridge between digital & retail teams and create a roadmap for building OMNI Channel systems and connect all retail systems with other supply chain execution platforms.
  • Participate in\drive the creation of the next gen Architecture of Retail Technology landscape to support growth of Peloton's Omni Channel programs.
  • Create frameworks & solutions to promote re-usability, to avoid redundancy & duplication.
  • Be instrumental in introducing new technologies to support technology transformation by partnering with IT infrastructure and security teams.
  • Effectively collaborate with leadership and business and product teams within information technology, store operations, business units, marketing and across external alliance partners.
  • Define the software development standards and best practices for robust, secure, scalable, highly performant, and supportable applications.
  • Foster continuous improvement and innovation; Lead change initiatives throughout the organization.
  • Maintain a complete set of architectural artifacts that accurately reflect the systems, all interactions and data flows, and the underlying infrastructure, as well as the business capabilities and user roles, supported or impacted by the solution and its implementation.
  • Experience in building, developing, and managing highly effective engineering teams

BASIC QUALIFICATIONS & SKILLS:

  • Graduate degree (Engineering, Computer Science, Economics etc.) or MBA. Academic qualifications specific to supply chain disciplines, such as production planning, manufacturing and inventory control highly preferred.
  • Experience in developing the architecture of large-scale web/mobile and retail POS/store systems & applications
  • Experience with micro-services architecture, design patterns, and standard methodologies with an eye towards scale, automation, resiliency, high availability and user experience.
  • Experience in cloud migration and developing platform solutions to support microservices based applications.
  • Experience in cloud computing application implementations on AWS or Azure, Manhattan WMS, TMS, E2Open, SAP S4/Hana is desired.
  • A strong background in creating secure cloud architectures for customer facing applications that are enterprise grade and highly scalable.
  • Knowledge of API Management frameworks and building scalable and high-performance APIs and workflows

PREFERRED QUALIFICATIONS & SKILLS:

  • Experienced technical understanding of supply chain & manufacturing systems
  • Strong leadership, communication, consulting and influencing skills
  • Deep knowledge of supply chain standard methodologies
  • Strong systems thinking capability
  • Critical thinking skills
  • Highly self-motivated and outcome oriented
  • Program/Project management, with experience leading multiple large projects

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]


Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.


Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development Benefits
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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