VTS
We are changing the way that Commercial Real Estate operates on a day to day basis. Join us!

IT Manager

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ABOUT VTS

VTS is changing the way that commercial real estate (CRE) is done - disrupting a $3.4 trillion dollar industry by becoming the modern operating system for CRE. We invented the category of leasing and asset management, which allows landlords and brokers to manage their entire leasing process to maximize revenue and performance. Our success shows in our numbers - we’ve grown 123% annually since 2013, and today we have over 8 billion square feet of commercial space managed on VTS, and we’ve expanded to ~200 employees globally. It’s an exciting time to join the VTS team as we continue to scale!

Our headquarters are in NYC, but we have hubs in other major US cities and as well as in London, UK.

Learn more at vts.com or @viewthespace

ABOUT THE ROLE

We are looking for an experienced IT Manager to lead the IT function at VTS, supporting nearly 200 employees in our HQ in New York as well as in our remote offices. You should have several years experience in leading the IT function at a modern SaaS/tech startup. Our IT/Security group is a lean team and works on #allthethings, so we are looking for someone who loves to wear many hats, has a customer service mentality, and who can collaborate across internal teams. If you are a motivated teammate with great technical acumen and enjoy working in a dynamic environment, we want to talk to you!

WHAT YOU'LL DO

  • Ensure all employees benefit from effective technology, connectivity, and continually assess technology needs and requirements
  • Establish effective front-line IT support processes and KPIs for a company of 200 employees in New York and in our remote offices (including Mac, PC, printer, conference room A/V equipment, WiFi, networking equipment, etc.)
  • Establish, optimize, and communicate broader IT processes company-wide (such as hardware inventory, account provisioning, physical security procedures, etc.)
  • Stay up to date with emerging technology to ensure we are using the appropriate applications to best suit the business
  • Select, consolidate, and maintain master list of partners, vendors, and SaaS applications, including vendor negotiation, and evaluation of business cases for new applications
  • Manage technology procurement and configuration for on-boarding and off-boarding requests
  • Perform high level security reviews of our partners, vendors, and SaaS applications
  • Project manage our SOC 2 compliance and future office moves as needed
  • Manage, mentor, and lead IT support staff as we grow

ABOUT YOU

  • Bachelor’s Degree in computer science or related field
  • 6+ years experience working in an IT related field with focus on SaaS applications
  • 4+ years experience working on advanced IT related projects
  • Demonstrated success leading and developing a team
  • Project management skills
  • Experience with configuration and integration of third party software or SaaS providers
  • Excellent time management skills, with a keen ability to handle multiple projects simultaneously
  • Superb communication skills and ability to collaborate with internal and external clients at the executive level 
  • Experience administering and troubleshooting a wide variety of SaaS solutions (e.g., Google for Business, Slack, Jamf, Carbon Black, Okta, Atlassian suite)
  • Experience in a startup environment is a major plus 
  • Scripting experience and AWS management experience are not required, but would make for a strong candidate!
  • Experience managing SOC 2 compliance is also a plus! 

We Take Care of You!

  • Best-in-class compensation packages, including equity
  • Great medical, vision, dental, and commuter benefits
  • Generous family policies
  • Training and career development programs for everyone in the company
  • 401K plan
  • Unlimited vacation policy
  • Team lunches, company happy hours, ample snacks and drinks
  • VTS clubs including rock climbing, skiing, baking, board-games, surfing, softball and more

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines.

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What are VTS Perks + Benefits

VTS Benefits Overview

We provide a multitude of perks and benefits, from generous paid family leave to an onsite management coach that anyone in the organization, regardless of level, can receive coaching from. We also encourage learning and development outside the workplace with our yearly education stipend!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have a variety of ERGs that employees can join including ones for BIPOC, LGBTQ+, and other groups that want to contribute to our diversity initiatives in a meaningful way.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
VTS offers health club discounts!
Mental health benefits
We offer a 100% paid Employee Assistance Program for all employees.
Wellness days
Financial & Retirement
401(K)
Company equity
VTS offers equity to every full-time employee.
Child Care & Parental Leave Benefits
Generous parental leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Home-office stipend for remote employees
During COVID, all of our employees and new. hires have received a $400 WFH stipend to help set up their home officies!
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Personal development training

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