monday.com
monday.com makes work click
New York, NY
Hybrid

IT Specialist

Sorry, this job was removed at 6:44 a.m. (EST) on Tuesday, December 29, 2020
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We are looking for a savvy, forward-thinking, self-motivated IT Specialist to join our expanding team. monday.com was founded on the belief that transparency and collaboration create a culture of ownership and empowerment; more empowered employees are more productive employees. And we’re only scratching the surface of what we can accomplish together.


About The Role:

One thing we take really seriously here at monday.com is excellence. In Operations, excellence means doing the best thing for our office, team, and culture. It's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. As the IT Specialist for monday.com, you will be responsible for supporting 160+ users in a multi-site, dynamic environment. 

This role will be in our New York office in Union Square.


Our Team:

The operations team is the people-centric, go-getters that make the magic happen at monday.com. From dealing with strategic and tactical procurement, to maintaining the day-to-day operations of the facilities, managing IT needs, planning top-notch events and more, the operations team is crucial to keep things running smoothly and efficiently.


  • 3+ years proven working experience in help desk and IT support in 100+ users
  • Excellent ability to install, administer and troubleshoot computer hardware, software (Mac OS X- must, Windows- big advantage)
  • Experience with G-suite / Microsoft Office 365
  • Service oriented, strong communication skills and ability to thrive under pressure
  • Excellent analytical and problem solving skills with attention to details
  • Advanced troubleshooting and multi-tasking skills
  • Knowledge in JAMF - advantage

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

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What are monday.com Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
monday.com provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
Our remote work program includes work from home full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Highly diverse management team
monday.com values diversity at every level. Currently, around half of our management team identify as women.
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Unconscious bias trainings for all hiring managers and interviewers, partnering with HBCUs, HSIs, and women's colleges to promote jobs.
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Monthly $50 stipend for gyms and exercise and wellness apps.
Team workouts
At this time, we do zoom yoga here at monday!
Mental health benefits
monday.com offers 12 sessions with an occupational psychologist.
Financial & Retirement
401(K)
401(K) matching
monday.com provides employees with a 401(k) matching plan managed by Trinet. Regardless of what is contributed by the employee, monday.com contributes 3% of an employee's annual gross pay.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 13 weeks of parental leave for both the primary and secondary caretakers with full payment.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
monday.com sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
monday.com employees receive between 16 and 22 days per year of paid time off based on years of tenure at monday.com.
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 80 hours per year of paid sick leave. These hours can also be used for mental health days.
Office Perks
Commuter benefits
We offer a monthly $130 stipend for commuter expenses.
Company-sponsored outings
monday.com hosts company outings monthly.
Free daily meals
When in office, monday.com offers daily snacks for breakfast! We also offer a monthly $300 stipend that can be used on Seamless and local restaurants.
Free snacks and drinks
Some meals provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees receive a lunch stipend on a monthly basis.
Company-sponsored happy hours
Happy hours are hosted twice per month.
Recreational clubs
Fitness stipend
Soccer and basketball leagues.
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

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