IT Support Contractor
ABOUT VTS
VTS is changing the way that commercial real estate (CRE) is done - disrupting a $3.4 trillion dollar industry by becoming the modern operating system for CRE. We invented the category of leasing and asset management, which allows landlords and brokers to manage their entire leasing process to maximize revenue and performance. Our success shows in our numbers - we’ve grown 123% annually since 2013, and today we have over 9 billion square feet of commercial space managed on VTS, and we’ve expanded to ~200 employees globally. It’s an exciting time to join the VTS team as we continue to scale!
Our headquarters are in NYC, but we have hubs in other major US cities as well as in London, UK.
Learn more at vts.com or @WeAreVTS
What You'll Do
- Experience troubleshooting Mac, PC, and Printer issues for end users; with emphasis on Mac environment.
- Responsible for conference room and meeting equipment setup and troubleshooting.
- Maintain vendor account access and troubleshoot issues for various SaaS/ online vendors; experience with Google for Business is a positive.
- Troubleshooting the company's internal network infrastructure.
- Work with new and/or unconventional technologies, vendors, or SaaS to help deliver creative solutions for our employees.
- Join a small team that works on #allthethings
About You:
- 1-3 years working on large IT related projects
- Must possess above average technical troubleshooting / problem solving skills
- Ability to work in a fast paced demanding and deadline driven environment
- Basic understanding of Information Security core concepts.
- Experience with software installation and configuration and integration of 3rd party software or SaaS providers
- Must possess strong problem solving skills and the ability to handle multiple projects simultaneously while working under deadlines.
- Excellent communication skills in order to collaborate with and update clients, stakeholders, management, SaaS providers, etc.
Bonus Points If:
- Experience in a Startup environment is a major plus.
- Experience managing projects in a heavily outsourced, SaaS environment.
- Prior consulting experience.
- Scripting experience.
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.