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IT Support Engineer

| Greater NYC Area

Who we are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

The job

Justworks is seeking an experienced IT Support Engineer to join our team. As a successful candidate, you are meticulous and methodical. You possess a strong ability to stay organized and you have an enthusiasm for learning and engaging with your colleagues.  You will be responsible for delivering and completing assigned projects and providing employee support. We are looking for someone experienced and confident to own IT support and help us scale as the business grows. As an IT Support Engineer it will be your job to keep the company, its systems, and it's employees functioning.

What you'll do

  • Managing, configuring, maintaining, upgrading and fixing:
    • Hardware/Software on OS X and Windows systems.
    • Office Phone System and Devices
    • Office Wired and Wireless Network
    • Office A/V Equipment for Remote Meetings
  • Maintaining Record of Software Licenses

Who you are

  • Minimum of 3+ years of professional IT Support experience
  • High level of professionalism and communication
  • Independent ability to research technical problems and solutions

Visa sponsorship for this role is currently not available.

Diversity at Justworks

Justworks’ vision is for all identities, backgrounds and expressions to be represented in the workplace. We're building the foundation for long-term success and intend to cultivate a safe, collaborative and inclusive space and company culture.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

601 W 26th St, New York, NY 10001

What are Justworks Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Perks & Discounts
Commuter Benefits
Company Outings
Pet Friendly
Fitness Subsidies

Additional Perks + Benefits

Discounted Gym Membership to New York Health & Racquet Club and New York Sports Club. Pre-tax commuter benefits through WageWorks. CitiBike Membership. Leadership Training. Company Retreats. Dog-friendly Office. Employee Referral Program.

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