IT Support Technician

| Greater NYC Area | Hybrid
Sorry, this job was removed at 12:15 p.m. (EST) on Thursday, May 7, 2020
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About AlphaSense

AlphaSense provides an AI-based search engine for market intelligence, used by the largest and fastest-growing firms globally. Our mission is to curate and semantically index the world’s market and company information, including the vast high-value content sets that traditional web search engines cannot reach. With 1000+ enterprise clients, AlphaSense helps knowledge professionals become dramatically more productive and gain an information edge by discovering critical data points and trends that others miss.

The Role

We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an ambitious, driven professional to help build the information technology group at AlphaSense.

Who are you?

  • 2+ years of experience within Information Technology
  • Highly competent in troubleshooting issues for Windows/PC, Android, iOS and Apple hardware. 
  • Experience with G Suite (Gmail, Google Drive and Docs, etc)
  • Experience setting up and managing Jira queues 
  • Comfortable troubleshooting video conferencing, printers, networking, with the ability to plan and install new assets as needed.
  • An inherently a problem solver; ready to tackle any situation with an open mind and friendly attitude
  • Are able to lift up to 40 pounds and perform minor facilities functions (such as moving furniture, IT equipment, computers, etc.)
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Location

We are in the center of everything! We have a green market, restaurants, shops and more! Subways: N, Q, R W, L, 4, 5, 6 are within a block!

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