Flatiron Health
Reimagining the infrastructure of cancer care.
New York, NY

IT Systems Engineer

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Our mission is to improve lives by learning from the experience of every cancer patient. We are accomplishing that mission by building an oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.

Today, the Flatiron Health platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management. Our goal is to help cancer centers and life science companies leverage real-world oncology data at a scale and clinical depth never before seen to advance cancer care and accelerate research.

The IT Systems Engineering team plays an integral role in supporting our employee productivity through the various tools, applications, and hardware that we manage. This NYC based role will help ensure that our systems & infrastructure are reliable, optimal, and agile. In addition to overseeing those systems & infrastructure, you will develop and deploy tools that help optimize productivity.

As an IT Systems Engineer you will:

  • Maintain and administer infrastructure & systems that provide high levels of scalability, reliability, and performance, while balancing security, maintainability, and operational excellence
  • Interface across teams to codify infrastructure changes using Flatiron’s software development lifecycle
  • Maintain existing tools and automations providing operational efficiency
  • Troubleshoot both system and network environment issues
  • Be proactive in performance & availability monitoring; provide remediations for systemic issues
  • Design, implement, and test system playbooks to provide instructions to support teams
  • Provide guidance and technical mentorship to our support team
  • Be responsible for on-call infrastructure duties

About you:

  • Experience configuring, upgrading, and maintaining network and systems infrastructure
  • Have worked with cloud technologies like AWS
  • Familiar with a scripting language such as Powershell or Python
  • Experience with Splunk or Elastic. Ability to troubleshoot log ingestion source problems and build custom dashboards.
  • Experience managing Active Directory domains and services
  • Working knowledge of firewalls, routers, switches, wireless, and VPNs. Palo Alto Networks and Aruba experience a plus.
  • Understanding of how networking concepts translate to a cloud environment
  • Strong communication skills and ability to work effectively across multiple business and engineering teams.
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information
  • Belief that a team working well together is truly smarter than the single smartest person on that team.



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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

At Flatiron, we are committed to providing our employees with the resources they need, both within and outside of work. This enables them to concentrate their working hours on improving cancer care and accelerating cancer research, while dedicating their non-working hours to everything else life has to offer.

We offer a full range of benefits to support our employees and their families. These benefits include health and wellness, family planning, financial planning and time away.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Company-wide vacation
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Personal development training
Apprenticeship programs

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