HealthQuarters is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

Who is HealthQuarters?

HealthQuarters, your new Health HQ, is a holistic health experience company that unites medical care and wellness services within one elevated space, experience, and brand. In prime retail locations, HealthQuarters provides guests with a curated combination of services and brands and a new level of guest experience and personalized, empathetic care. HealthQuarters is backed by Redesign Health, a healthcare innovation platform that incubates, funds, and launches businesses that elevate the patient experience and empower people to live their healthiest lives.

About the Role

We are looking for a business-minded and action-oriented IT Systems Manager to be a member of the HealthQuarters team.  This person will take full responsibility and ownership of the site level technology /  infrastructure. This means managing devices, Identity and Access Management, services like G Suite, Slack, Acuity and Zoom as well as our network infrastructure and audio visual setups in our locations.

As an IT Systems Manager, you will help ensure our SaaS, cloud systems and client devices are available, performant and secure. You will maintain and upgrade existing systems and implement new ones as required.

Key Responsibilities:

• Maintain and improve core IT services such as G Suite, Slack, Zoom and VoIP services
• Deploy and manage Acuity scheduling solution 
• Deploy and manage our fleet of macOS, iOS, Windows and Chrome OS devices 
• Deploy and manage POS solutions such as Square 
• Ensure the Cisco Meraki networks in our offices are running optimally
• Procure and negotiate hardware / software which is required for each location 
• Assist with the IT buildout of new locations, including management of structured cabling vendors
• Develop AV/IT/CCTV strategies for new locations
• Evaluate, recommend and implement new technologies
• Ensure HIPAA and SOC 2 security and compliance 
• Create and maintain team and user facing policies and procedures
• Develop IT support team 

Qualifications:

• Managed networking, WiFi, and VoIP telephony for a large office. Cisco Meraki experience a plus
• Managed G Suite and other common SaaS applications such as Slack or Zoom
• Excellent verbal and written communications skills
• 5+ years of experience in the field
• You want to work in a fast, high growth startup environment

Benefits & Perks:

• Extremely competitive comprehensive benefits (medical, dental and vision plans available)
• Health & fitness discount program
• Flexible and generous time off
• Pre-tax savings plans for public transportation and parking expenses
• Regular company lunches & events