IT Technician at Bread

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Bread is a technology company that aims to transform the way the world shops online. We build tools, technologies and APIs that allow e-commerce merchants to integrate installment loan financing and other alternative payment products anywhere in their customers’ shopping journey. 

Bread was started in 2014 by financial technology veterans, and has experienced explosive growth to date. In December, 2020, we joined Alliance Data. This awesome next step for us helps us rapidly increase the scale, reach, and opportunity for realizing our vision. 

Bread Finance is seeking an IT Technician to join our Corporate IT team to support our users on the West Coast and those working beyond 5PM Eastern Time. This is a hands-on role, reporting to our Head of IT, supporting users, their Apple computers, application management, and helping with the day to day operations of IT at Bread. Ideally, this position will be located in the Pacific Time Zone, but all US candidates will be considered. The working hours of this position are 9AM to 5PM Pacific Time, or 12PM to 8PM Eastern Time. 

Job Duties 

  • Provide end-user support through tickets, instant messaging, email, and phone calls
  • Support Bread employees in their use of Mac computers, Google Workspace (formerly G-Suite), Okta SSO, Atlassian products, Slack, Zoom, and more
  • Manage access control for Bread’s key systems
  • Onboard and offboard employees and participate in employee training 
  • Create and build packages, configuration policies, and profiles for macOS
  • Respond to, record, track, update, maintain, and close tickets through Bread’s JIRA ticketing system
  • Coordinate with external vendors to service or repair equipment
  • Assist in the planning, justification, acquisition, and budgeting for computer hardware, software, resources and maintenance
  • Oversee systems administration of Bread’s office and support hardware, networks, workstations, printers, and software configurations
  • Assist in managing vendors and SaaS platforms, including A/V and conference rooms
  • Partner with security groups to manage our corporate cybersecurity posture and gap remediation for compliance and best practices (SOC1/2, PCI, NIST)

Knowledge and Experience 

  • 3 years experience supporting macOS, preferably in a startup environment 
  • 1-3 years experience managing Okta and Google Workspace (formerly G-Suite) 
  • Experience with macOS systems administration through JAMF in an enterprise environment 
  • MDM, and management of mobile devices 
  • Previous experience working on a help desk team 
  • Management of a SaaS-based Corp IT tech stack - Slack, Atlassian, and Zoom all a plus 
  • Identity management, including the implementation of SSO and MFA
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen


In the heart of the Flatiron district in between both Madison Square Park and Union Square Park.

An Insider's view of Bread

What are some social events your company does?

We love celebrating all that we can from our monthly happy hours, DI&B events to our summer/winter holiday parties. Our team is extremely thoughtful about how we gather together to ensure everyone is excited about and included in all we do. It fosters collaboration in a more strategic yet relaxed way which helps build relationships.


Head of Employee Engagement

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.


Software Engineer

How does the company support your career growth?

Bread encourages us to empower ourselves from the very start of our careers by offering every employee a stipend to seek educational resources and support. If you envision a role we don’t currently offer, or aspire to transition internally, we aim to give you the tools needed to meet your goal.


Recruiting Coordinator

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.


Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

100% Paid Health, Dental & Vision
Stock Options
Flexible Vacation Policy
Team Events
Weekly Lunches
Learning & Development stipend
Bi-monthly Yoga
Bi-monthly chair massage
Life events and milestone celebrations

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
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