Here at Honest Buildings, we believe in supporting all employees in performing their roles with tools and a setup that is maximized for their work style and flexibility. This can range from the software and hardware they use, to the way their desk is set up, or to their ability to hold video conferences and book conference rooms.

The IT Technician has an important responsibility in ensuring that the day to day workflow of everyone in the company, from sales to developers to C-Level executives, is running smoothly and efficiently. You will be required to handle everything from onboarding and offboarding, hardware setup and inventorying, and account/software management. You will build relationships and interact with all Honest Buildings team members, allowing for a wide range of exposure to experience.

RESPONSIBILITIES

• Setup and maintaining of all hardware, including but not limited to: Mac Laptops, Monitors, phone systems, video conferencing systems.
• Handle onboarding and offboarding of employees, making sure all accounts are either created or terminated in accordance with our policies.
• Keep track of new and existing hardware to ensure we are tracking inventory properly.
• Run the video conferencing setup for our weekly all-hands meeting, ensuring good A/V experience for on-site and remote employees.
• Keep track of which users and/or roles have access to which software through documentation and syncing with various teams
• Setup and maintain office networking (wired and wireless) and all devices connected to it (printers, Apple TV, etc)
• Be a G-Mail/G-Suite, JIRA , McAfee and other internal tools admin
• Handle purchasing equipment/software needs through Apple, Amazon and vendors for new and existing employees

REQUIREMENTS

• At least 2 years experience managing office IT needs
• Experience with Google Suite and familiarity of Google Administration services
• Self-starter that knows how to take initiative and follow-through to get things done
• Able to handle multiple incoming requests in an organized and prioritized matter
• Basic network and security fundamentals
• Kind and empathic approach to troubleshooting IT problems
• Able to communicate with multiple levels of technically savvy staff
• Interested in closing the gaps between business and technology
• Solid knowledge of computer hardware and how to spec hardware and diagnose issues
• Experience setting up and running video conferences
• Experience automating tasks a bonus

WHY SHOULD YOU CONSIDER WORKING AT HONEST BUILDINGS?

• You get to work with a group of 80+ talented teammates with backgrounds from Tishman Speyer, McKinsey, Urban Compass, Goldman Sachs, Facebook, Doberman, Equinox, Warby Parker, ChartBeat, CoStar, Cornell and Columbia. We're only 80 people today but we're on the precipice of a big expansion. Come be a part of helping to shape it!
• We've raised more than $47 million from top investors, including Thrive Capital and global real estate owners.
• We have lots of fun and have great startup perks, but we’re playing to win.
• You'll be tasked with great responsibility and make a huge difference.
• You’ll get to work on a fascinating problem in one of the largest sectors of the economy. Real estate / construction is one of the last big markets to be impacted by the onslaught of technological change and is ripe for disruption. We're using data science and a thoughtful top-down enterprise network strategy to do it.
• Buildings are an incredibly important sector that affect the way we all live, work, and play and have a huge impact on the natural environment. You will have an opportunity to work closely with the owners and developers who shape the built environment we all experience every day. All from New York City, the capital of the global real estate industry.