Oh Snap!
This job is no longer active - but you can still view the details below.

JIRA Administrator

| Greater NYC Area

Are you passionate about Jira administration? Do you get a thrill when building a new workflow that automates tasks to help teams work more efficiently? Peloton is looking for an experienced Jira administrator looking to work in a challenging and fast-paced environment.

As Jira Administrator you will be EIT’s ambassador for all things Atlassian, in an organization that that heavily uses Agile, modified Agile and Waterfall methodologies. You will be responsible for building out workflows, projects, schemas and screen schemes that utilize Atlassian best practices to meet business and stakeholder needs.

The ideal candidate will have managed Jira Cloud and Server instances, and will offer recommendations on optimizing and securing workflows and permissions to allow for disparate teams to use Jira and Confluence in a manner that best suits their team.

PRIMARY RESPONSIBILITIES:

  • Configuration and maintenance of Jira Cloud and Jira Server
  • Create and manage Jira components including project workflows, screen schemes, permission schemes and notification schemes in Jira
  • Support and troubleshoot Jira
  • Create, manage, and support all administrative functions associated with the Atlassian product suite
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
  • Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes
  • Design & Manage complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and status reports based on departmental needs
  • Understand system architecture of upstream and downstream impacts when implementing solutions
  • Develop, test, and deploy integrations between Atlassian products and other internal systems
  • Maintain an up-to-date knowledge of Atlassian products, administration best practices, and agile methodology best practices
  • Gather requirements from users, business stakeholders and leadership to propose solutions that meet business needs, and deliver agreed upon solution
  • Create and maintain technical documentation and user-guides for end users and internal EIT team
  • Conduct user-training and help-sessions for new features or implementations
  • Create requirements and use case for external Atlassian partner (managed hosting, additional technical support, etc)
  • Evaluate and drive process for choosing external Atlassian partner
  • Manage and own the relationship between Peloton and an external partner
  • Manage and own the relationship between Peloton and Atlassian 5+ years of experience supporting Atlassian products, specifically Jira and Confluence

REQUIREMENTS:

  • Strong working knowledge of Agile (Scrum or Kanban) methodologies
  • Customer Service driven mindset with strong relationship building skills
  • Experience working with or managing external Atlassian partner
  • Experience managing and standing up JIRA Service Desk projects, workflows, and components

NICE TO HAVE:

  • Atlassian Jira and/or Confluence certification(s)
  • Trello
  • Statuspage

ABOUT PELOTON:

Founded in 2012, Peloton is an innovative tech company that brings members the best workouts possible, all from the convenience of their own home via the Bike,Tread and iOS App platforms. Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.

Peloton believes in taking risks and challenging the status quo by continuously innovating and improving. We put our users, members, and customers first and we obsess over every touch point of the member experience – be it the studio, product or showroom. We like to hire the best and encourage all our associates to be Peloton’s brand ambassadors. Most importantly, we know that together we go far.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Culture
Eat lunch together
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
More Jobs at Peloton119 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Product
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Internships
new
New York
Finance
new
New York
Operations
new
New York
Data + Analytics
new
New York
Finance
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Finance
new
New York
Content
new
New York
Operations
new
New York
Operations
new
New York
Marketing
new
New York
HR
new
New York
Content
new
New York
Operations
new
New York
Developer
new
New York
Project Mgmt
new
New York
Operations
new
New York
Operations
new
New York
Data + Analytics
new
New York
Operations
new
New York
Operations
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Developer
new
New York
Operations
new
New York
Marketing
new
New York
Content
new
New York
Operations
new
New York
Marketing
new
New York
Operations
new
New York
Developer
new
New York
Product
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
HR
new
New York
Product
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Content
new
New York
Design + UX
new
New York
Developer
new
New York
Project Mgmt
new
New York
Design + UX
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Marketing
new
New York
Marketing
new
New York
Design + UX
new
New York
Data + Analytics
new
New York