Join the Ocrolus rocket ship!

Together, we can help customers eliminate manual data work and focus on the valuable, cerebral work they enjoy! Ocrolus is a fintech infrastructure company that transforms documents into actionable data with over 99% accuracy. Designed to streamline document-driven workflows and automate high-stakes financial decisions, Ocrolus is trusted by leading fintechs like SoFi, LendingClub, Cross River Bank, BlueVine, Enova, and Plaid, to name a few. Powered by Artificial Intelligence and a unique human-in-the-loop data validation process, Ocrolus plugs directly into customer workflows via API, eliminating the need for manual data work. Ocrolus has raised over $50 million in venture capital, backed by Oak HC/FT, FinTech Collective, Bullpen Capital, and QED Investors, among others.

We pride ourselves on being a dynamic, diverse team, unified by shared values of Ownership, Optimism, Objectivity, Humility, Urgency, and Appreciation. We love what we do and the people we do it with, which is why we invite our team to bring their full selves to work every day.

Who You Are:

We are looking for new recruits who want to dive head first into the tech support and system management side of tech.

The ideal candidate has little or no direct experience, maybe spends too much time staring at computer parts online (or pre-pandemic, in stores), and really really likes enthusiastically explaining the same thing 20 times to 15 different people.

Responsibilities:

• Ensuring new and existing employees have the equipment (computers, peripherals, etc) and access (logins, VPN, etc) to do their jobs
• Google Workspace (formerly GSuite) administration
• Being one of the first faces all new employees meet, walking them through many of our systems
• Quickly fixing that DNS issue with the VPN when people run into it
• Creating and maintaining self-service documentation that people enjoy reading, and can easily find
• Managing our office network infrastructure, including modest on-prem hardware
• Actively seeking improvements to process and tools
• Being one of the few shared resources that impacts the culture across the entire company

Requirements:

• Know what Windows UAC is, and why it’s important
• Understand IP addresses
• Strong respect for user privacy and autonomy
• Really just love setting up printers

Extra Credit:

• Linux experience
• Broke a computer at least once
• Love taking things apart (but maybe can't always get them back together)

Our employees are incredible individuals - that’s the only kind we hire - and we’re committed to their well-being and supporting their efforts to become the best they can be, both at work and in life. This includes offering flexible working hours, unlimited PTO, Summer Fridays, an inclusive work environment (D&I Council), and gym reimbursement for physical well-being. 

We’re growing rapidly and were recently named #1 Fastest-Growing Fintech Company on the Inc. 5000, and #1 Fastest-Growing Software Company in NY in Deloitte’s Technology Fast 500. If you have ever wanted to jump on a rocket ship as it’s taking off, now is your chance!

Ocrolus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.