Confluence / Knowledge Base Administrator
About Socure
Founded in 2012, Socure is the leader in high-assurance digital identity verification technology. Named to Forbes’ 2019 AI 50 list as one of America’s most promising AI companies, and a recent winner of API World’s Best Data API, Socure’s technology applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, address, phone, IP, social media and the broader Internet to verify identities in real-time. Customers include three of the top five U.S. banks, seven of the top 10 U.S. card issuers, as well as the majority of leading digital banks, lenders and insurers across the U.S. We are funded by some of the world's best investors and entrepreneurs including Scale Venture Partners, Commerce Ventures, Work-Bench, Santander InnoVentures and Two Sigma Ventures.
The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!
About the Opportunity
As the Knowledge Base Administrator, you will be the company's point of contact for all things related to Confluence. You will be responsible for keeping our company’s information in order and easily accessible via Confluence - think of this role as a ‘Librarian.’
What You'll Bring:
- 5+ years Confluence administration
- Content management: standard methodologies, page architecture for users
- Deep understanding of Confluence and other tools that tie in (i.e. Jira)
- Content migrations to Confluence; Confluence to Confluence, External systems to Confluence (nice to have)
- Can interpret and translate business requirements
- Can administer Confluence environments for multiple team sizes
- An excellent grasp of user features and space administration, and all the application management tools accessible from the Confluence UI
- Understand how your choices affect the performance, scalability and day-to-day manageability of Confluence
- Know how to take advantage of Atlassian resources and community to help your team implement standard methodologies within Confluence
- Writing custom user macro experience
- Content Formatting
Nice To Have:
- Confluence Administrator certification
- Comala Experience
- API experience
- Basic CSS/HTML skills
Perks & Benefits:
- Competitive base salary
- Equity - every employee is a stakeholder in our enormous upside
- A tech-first company culture driven by entrepreneurial thinking and talent
- A great team working in unison towards the same mission
- Transparency is what our product is built on—and so is our culture
- Generous medical, dental and vision benefits for employees and their dependents
- Flexible PTO
- 401K with company match
- Free meals, snacks, and drinks...and so much more
We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.