Launch Coordinator
CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.
CLEAR is looking for a service centric and impeccably organized Launch Coordinator to support our Operations teams in partner launches. This is a fast-paced, hands-on, and exciting role that requires a can-do person who can work with both autonomy and efficiency.
What You Will Do:
- Assist Operations teams with partner launches
- Liaise internally with various departments/teams and externally with clients as needed
- Handle most administrative duties associated with partner launches
- Assist with scheduling and coordinating logistics associated with new launch locations, often occurring simultaneously in multiple cities
- Follow up with internal stakeholders to track the progress of launches on an ongoing basis.
- Work with vendors to coordinate launch logistics and detail planning
- Coordinate shipments, supplies, and receipts to new launch sites
- Support calendaring and logistical lift for managers as needed
Who You Are:
- 1+ years experience in coordination, administrative or operations preferred. Project management experience a plus
- Impeccable and proven customer service skills
- Ability to travel domestically as necessary
- Exemplary written and verbal communication skills
- Highly organized with the ability to multitask and meet deadlines
- Resourceful, extremely organized, detail oriented, and a team player
- Proficient in Microsoft Office and/or G-Suite
- Scrappy, unflappable, dynamic
- Motivated, driven and a self-starter