Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

About the Role:

Socure’s Education team is expanding to include a Learning and Development Coordinator. The Education team leads Socure University, which is essential to helping Socure employees develop the product and domain knowledge they need to thrive in their roles.  The Coordinator, reporting to the VP of Education, will play an important role in ensuring that trainings run smoothly and efficiently and operate at scale as we continue to hire across the company.

This is an excellent opportunity for someone who is highly organized, attentive to detail, comfortable working with deadlines and enjoys delighting internal customers. In this role you’ll collaborate with people and teams across the organization and will gain insight into how a Learning function creates and delivers best in class learning experiences with high impact.

The Coordinator will have the opportunity to work with departments across sales, engineering, data science and other disciplines in a top-rated Machine Learning / Artificial Intelligence-driven organization. 

What You’ll Do:

• Develop a comprehensive training schedule and coordinate trainings for all new hires
• Provide team administrative support, include entering new hires into our Learning Management System (LMS) and recording training attendance
• Maintain records of employee training scores, tracking progress through every stage and all certifications requirements
• Coordinate training events and collaborative cross-team initiatives
• Identify opportunities to improve processes and enhance the employee experience with training
• Gather data/feedback on program engagement and efficacy and create reports for leadership 
• Evaluate new tools, such as a rewards system

What You’ll Bring:

• Bachelor’s Degree or equivalent professional experience
• 1-2 years of experience in a support, coordinator or administrative role
• Experience managing projects with multiple tasks from start to finish 
• Comfortable working in a fast paced, deadline driven environment
• Strong verbal and written communication skills; the ability to interact with people at all levels within the organization
• Highly organized and attentive to detail

Nice to have: 

• Experience with Learning Management Systems, such as Adobe Captivate, Articulate Storyline, Moodle, Zunos, Salesforce
• Advanced Excel skills
• An interest in building a career in Learning and Development

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our upside
• Medical, dental and vision benefits for employees and their dependents 
• Parental leave and fertility support
• Flexible PTO
• 401K with company match
• Stipend to supply your home office
• Annual professional development stipend
   

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.