Lease Administrator (Residential)

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About Common

Common is the nation’s leading residential brand and operating platform that designs, leases, and manages multifamily properties that appeal to today's renters. Through smart design and tech-enabled property management, Common delivers exceptional experiences to thousands of residents in coliving, microunit, and traditional apartments in cities from coast to coast. Founded in October 2015, we are the preferred choice for renters looking for a stress-free apartment from a trusted brand, and for real estate owners seeking reliable, above-market returns. 

We challenge ourselves every day not just to think about ways to make city living better, but to activate those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, member service representatives, and so much more. We work collaboratively, value self-startership, and embrace a “whatever it takes” mentality to ensure our work is done and done well. Common sits squarely at the intersection between technology and real estate, working every day to build quality residential solutions that bring positive change to the world’s rental housing crisis.

It’s an exciting time to be part of Common’s team. With over 17,500 units signed and under development and over $110 million in global venture capital investment, Common is expanding its reliable, renter-first property operations to 26 cities across the world. 

To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page

About the RoleCommon is growing rapidly and we are looking for ambitious, self-motivated people to be the next generation of employees turning housing into a consumer-focused industry. This is a critical position for our business, ensuring that we transact all leases with a high degree of compliance and fidelity.  Responsibilities 

  • Ensure all leases are processed properly and in a timely matter, with a focus on the details
  • Communicate with applicants in a timely manner, as needed
  • Manage and track pending applications to ensure that nothing falls through
  • Compile leases to a high degree of accuracy
  • Process finance and background checks for prospective members
  • Work with our development team to provide feedback on processes and dashboards to support leasing activity for homes
  • Collaborate with our member support, renewals and on-site teams to handle applicant or member issues

Qualifications

  • You have 1+ years of administrative and/or customer service experience (Property/Residential experience a plus!)
  • You have experience with Salesforce, Yardi Voyager/CRM, or Entrata 
  • You are self-motivated and thrive under pressure, and a stickler for details
  • You are highly organized and have a knack for prioritizing and multitasking
  • You are a strong communicator and are comfortable in difficult conversations
  • You are comfortable working in environments where you will be able to take initiative and carve out a path to success for yourself
  • Your schedule is flexible and will be willing to work weekends and evenings if need be

Skills

  • Stellar attention to detail
  • Emotional intelligence
  • Strong work ethic
  • Consultative sales
  • Coachability
  • Go-getter attitude

What We Offer 

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as:

  • Paid vacation and sick time
  • Medical, dental, and vision insurance
  • FSA + HSA options
  • Company-paid life insurance
  • Company-paid STD/LTD
  • Paid parental leave
  • 401k plans

Additional benefits such as equity, paid holidays, commuter transit benefits, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees' needs are being met.

Common is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Location

In NYC, you can find our team taking meetings in Bryant Park, having happy hours on our terrace, or commuting right out of Grand Central Station!

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