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Manager, Change Management and Customer Education

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Purpose 

It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without helping our customers change the way they think about their digital workplace. As the Manager of the Change Management and Education team in NYC, you'll play a pivotal role in expanding the Change Management and Education business in the Eastern region, providing user-adoption and Change Management thought leadership, and building and elevating the NYC Change Management and Education team. You will partner with the Sales, Implementation and Technical Consulting leaders to drive a solution-oriented approach to how we sell and deliver to our customers. You will work with the Global Change Management and Education teams and other cross-functional partners to drive Change Management thought leadership, capitalize on regional best practices, and foster continuous innovation to how we drive change across our customer base, evolving our practices in alignment with Box's growth. 

 

Why the Change Management and Education team needs you

We are a team of passionate, innovative and committed change management and education professionals. We want a leader who can help us significantly grow and scale the Change Management and Education business, build and develop a team of world-class consultants, and drive innovative, business-oriented solutions that positively impact our customers' digital transformation. 

 

Why Box needs you

Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. We need to empower our customers through this transformation journey. That’s where you come in.

 

Why you need Box

Box Consulting is a fast growing team that exists to help customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. This is an entrepreneurial opportunity for a thought leader who wants to be part of building a great organization and impacting Box's long-term success. 

 

Who you are 

You are an innovative Change Management thought leader and have a passion for people development. You have deep experience in user adoption strategy and in building user-centric solutions for technology and content management.

 

 You are able to partner with business leaders to align people strategies with technology strategies. You are a great communicator who is able to develop strong partnerships with internal, cross-functional teams and drive and measure business results. You can easily shift from visioning to doing and aren't afraid to roll up your sleeves. You’re curious and a lifelong learner eager to push the boundaries of the change management field to drive deep and lasting change across Box's customers.

 

Here's the fine print:

  • You bring deep change management and/or organizational consulting thought leadership and expertise around change management strategies, methodologies and tools 
  • You've led large change management and/or business process transformation client engagements 
  • You have successfully built and developed high-performing change management and education teams 
  • You embrace change as a professional discipline and as a way of life

 

 

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Sofie Peedu
Senior Director of Commercial Sales
INTENTIONAL ABOUT INCLUSION
Initiatives and programs foster belonging and participation.
Box’s “consistently thoughtful” approach to culture is one of the main reasons why Peedu has stayed with the company for nine years. “Fresh Air Fridays” encourage Boxers to spend time away from screens, and the company’s new-hire orientation enables attendees to build connections with peers. Peedu also noted that employee resource groups such as Box Women’s Network and Box Pride focus on elevating underrepresented voices.
Box’s “consistently thoughtful” approach to culture is one of the main reasons why Peedu has stayed with the company for nine years. “Fresh Air Fridays” encourage Boxers to spend time away from screens, and the company’s new-hire orientation enables attendees to build connections with peers. Peedu also noted that employee resource groups such as Box Women’s Network and Box Pride focus on elevating underrepresented voices.
No matter who you are, where you’re from, what school you went to or where you’ve worked, Box welcomes the real you.
Amanda Healy Collins
Area VP of Sales, Central Region
STEER CAREERS + STAY HEALTHY
Professional growth and personal wellness go hand in hand.
For Collins, being a leader means making sure her peers recognize the goals of the company — and themselves. That’s why she ensures they have the chance to take on greater responsibilities and the flexibility to work on their own terms. By tackling issues like Zoom fatigue and burnout, Collins also focuses on employees’ personal wellness, which she said aligns with the company’s overarching vision.
For Collins, being a leader means making sure her peers recognize the goals of the company — and themselves. That’s why she ensures they have the chance to take on greater responsibilities and the flexibility to work on their own terms. By tackling issues like Zoom fatigue and burnout, Collins also focuses on employees’ personal wellness, which she said aligns with the company’s overarching vision.
I believe it’s vital to recognize talent and give people the room they need to step into their next role.
Garth Booth
Principal Architect
GET + GIVE SUPPORT
A focus on effective management drives evolution.
While Booth joined Box without any prior operations experience, it didn’t take him long to get ramped up. “One of the best things about this company is that there are many people ready to help you succeed,” he said. Inspired by support he received from leaders, Booth now makes a point to mentor early-career Boxers, imparting his own wisdom while learning about their unique goals and aspirations.

While Booth joined Box without any prior operations experience, it didn’t take him long to get ramped up. “One of the best things about this company is that there are many people ready to help you succeed,” he said. Inspired by support he received from leaders, Booth now makes a point to mentor early-career Boxers, imparting his own wisdom while learning about their unique goals and aspirations.

I’ve been able to grow my skills and career in ways I never could have imagined.

What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

* Comprehensive healthcare benefits
* Award-winning mental health, wellbeing and family support programs
* Cutting-edge behavioral health services
* Paid maternity and paternity leave
* Award-winning fertility and family forming benefits
* Equity award and an excellent Employee Stock Purchase Plan (ESPP)
* Generous time off including holidays, 5 fresh air Friday's/Mental Health Monday's, your birthday and 3 days for volunteer time!
* 4 week, 100% paid Sabatical program for Boxers with 7+ years at Box!

Beyond Healthcare
* Career Development
* Employee Resource Communities
* Fun @ Box: Happy hours, interest groups, sporting events, races and more
* Meals & Snacks: daily meal stipends while in the office and stocked micro kitchens to keep you energized
* Commuter Benefits for parking and mass transit
* Gym Membership/wellness reimbursement and incentives: Activity, nutrition & health is a priority!
* Monthly phone bill reimbursement
* Employee Assistance - support and guidance for life challenges

Culture
Volunteer in local community
Over 75% of Boxers engage in social impact --volunteering with a cause they care about. With 3 days of VTO provided to our Boxers, we’ve tracked 6,687 volunteering hours across the company last year
Partners with nonprofits
Through Box.org we've provided over $40M to nonprofits through grants, donations, and product discounts
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
As the world continues to evolve, Box believes in a hybrid model of work. Boxers are powering how the world works together, both in office, from home, and/or remotely.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
During Learnfest, Box offers "Overcoming Bias" training where Boxers will engage in candid peer conversations about biases, how they impact our community at Box, and what we can do to counteract them.
Diversity employee resource groups
Box has 10 Employee Resource Communities (ERCs). ERCs are employee-led affinity communities that play a vital role in supporting a culture where everyone feels a sense of belonging!
Hiring practices that promote diversity
Our hiring process is focused on bringing in a diverse slate of talent. We engage with strategic partners for sourcing, train our hiring managers through recruiting guides and courses to mitigate bias
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Box offers health care, dependent care and transportation flexible spending accounts. Boxers can set aside pre-tax dollars to pay for health care, child care and transportation expenses.
Disability insurance
Box provides employer paid short- and long-term disability coverage.
Dental insurance
Box offers a PPO dental plan. The plan covers preventative visits at 100%. Coverage toward basic and major services, as well as ortho.
Vision insurance
Box offers VSP vision plan with competitive coverage for exams, glasses, contacts.
Health insurance
Box pays 85% of premiums for all medical plans and 100% for preventative care. Various medical plans to choose from through Collective Health. Box contributes to an HSA.
Life insurance
Box offers an employer paid life insurance policy that amounts to 2x the employee's annual salary.
Wellness programs
Box offers a variety of activity, nutrition, and health challenges throughout the year.
Team workouts
Mental health benefits
Box offers employee assistance programs to provide support and guidance for their employee's during life challenges.
Transgender health care benefits
Financial & Retirement
401(K)
Box offers a 401k Retirement Plan (Roth and Pre-Tax options available).
Company equity
Employee stock purchase plan
Boxers have the opportunity to purchase Box stock at 15% discount and 24-month look-back period
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Here at Box, we care about the well-being of families. From paid parental leave and fertility and family forming benefits, Box provides an all-inclusive support system for working families.
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
To ensure Boxers can 10x both inside and outside of work, Box offers market-leading flexible time off and holidays (yes, that includes birthdays!) so Boxers can recharge when they need it.
Paid volunteer time
Box is a place where community comes first. Boxers are encouraged to give back with paid Volunteer Time Off (VTO) up to 3 days annually.
Sabbatical
Paid holidays
As well as your birthday!
Paid sick days
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Boxers can set aside pre-tax dollars for parking and mass transit through our pre-tax commuter programs.
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Box offers $55 per month toward fitness memberships or classes. We also offer discounts at local health clubs and studios.
Mother's room
Professional Development Benefits
Job training & conferences
Box provides numerous training opportunities for all Boxers including LearnFest, our global learning conference
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Boxers have the opportunity to attend LearnFest, our global learning conference, where all Boxers have dedicated time to take online and live trainings related to personal and professional development
Customized development tracks
Personal development training
View full list of perks + benefits
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