SeatGeek is poised to grow at an incredible rate, all in the pursuit of our ambition to transform the live-event experience for fans, teams and venues. We believe that our people are our most important asset, and transparency is key to maintaining the culture we’ve worked hard to build. 

We’re now looking for a Manager, Internal Communications to own transparency across our growing team. The right person for this role pairs exceptional creativity with effective project management, someone who can both brainstorm and execute. 

You will unite our global team around our business objectives and facilitate understanding across disparate offices and teams. You'll manage several SeatGeek communications platforms and programs, including bi-weekly global all-hands meetings, company update emails, and offsites. You will work closely with the CEO and his team, and lead initiatives on a global scale, across all SeatGeek teams. Your impact will be magnified every day, and multiplied as our team expands. 

What you'll do

• Develop and execute a strategic internal and executive communications plan: You will align internal and executive messaging with the company’s vision, mission and positioning; translating strategy into messages and activities that are relevant across all types of employees
• Ensure that key initiatives and projects are successfully communicated to employees and stakeholders
• Develop and manage a range of communication channels to most effectively deliver messages to different audiences; partnering closely with senior leadership across departments to develop communications that build engagement and a positive, transparent culture within the company
• Own key internal knowledge bases, including our internal company wiki, ensuring accuracy and consistency of tone and style across the organization
• Guide senior leadership on the manner in which messages and key themes are communicated to ensure consistency and clarity
• Establish feedback loops and constantly optimize to ensure we are using the most effective communications approaches
• Partner with Chief of Staff and office of CEO on other key company initiatives as needed

Who you are

• 4+ years of work experience; at least 2 in a communications role and ideally experience in internal communications
• Exceptional writing, editing and proofreading skills as well as the journalistic ability to source stories from employees. Ability to write for the voice and style of CEO and other executives
• Superior organizational and project management skills 
• Excellent presentation skills (google slides) and experience with video presentations
• Keenly aware of Company goals and values coupled with the ability to relay them clearly to employees
• Experience creating communications for a diverse and global audience
• Ability to push internal communication tools to the next level 
• An eye for design with exceptional attention to detail
• Comfortable multi-tasking; can self-prioritize tasks to achieve deadlines
• Thrives in a fast-paced, collaborative, entrepreneurial environment 
• A decisive thinker capable of marrying past experiences with fresh thinking 
• Goal-oriented, cool under pressure, and bend towards continuous improvement

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!