Manager of Investigations - U.S.A/Canada East
The Global Security & Safety Department is seeking an Investigations Manager in New York, NY, to expand the Investigations Program.
The Investigations team monitors worldwide events that may affect any of the WeWork brand. This position will serve as the primary investigator for the United States and Canada. This position will report to the Director of Security, United States and Canada. . The position will lead investigations in the U.S. and Canada; as well as additional locations as assigned that impact WeWork’s buildings, members, global events, and infrastructure.
The role involves the need for strong operational, strategic and interpersonal skills. This successful candidate will interface with employees and support staff across multiple teams within and outside of the We Company.
We are looking for an individual that has significant problem solving and analytical skills. The role requires the ability to objectively evaluate information and make sound decisions. The individual must demonstrate strong leadership skills working both collaboratively in a demanding team environment and autonomously
The successful candidate will have significant experience and competence in both investigations and investigative management.
Enforce the standard of investigations in the U.S/Canada and ensure all investigations are conducted in a timely manner.
Create and maintain relationships with government agencies both locally and nationally.
Assist Regional Security Team members with best-practice methodologies for incident/change/problem management in a global, 24-hour, high-volume, high-availability, critical production environment.
Position will involve investigations involving topics such as, but not limited too: assaults, threats, harassment, stalking or unusual interest, fraud, theft, and other property crimes.
Ensure incidents that occur during WeWork events and at WeWork properties are appropriately resolved, investigated, and documented.
Communicate with WeWork legal staff when appropriate to ensure incidents are handled and investigated appropriately based on local laws.
Work irregular hours, at times including nights, weekends, and holidays on short notice, with the flexibility of last minute travel.
Available for worldwide travel for event incident management and investigations.
Frequently participate in meetings in person, or online, with security team members world wide.
Provide constant communication to the Global Security Operations Center.
Deliver presentations on investigative matters to appropriate WeWork stakeholders.
Able to work independently to achieve results.
Lead and/or contribute to large, cross-division functional projects that impact the organization's long-term goals and objectives.
Minimum of 5 years’ experience with solid career progression, including at least 3 years in either criminal, corporate, or legal investigations or a combination thereof.
Extensive prior experience submitting reports for prosecution in a corporate setting, or law enforcement setting.
Bachelor’s degree required. JD or Masters Preferred.
Experience as a criminal investigator and/or corporate security investigations is highly preferred.
Prior experience in open source intelligence gathering, as well as experience with law enforcement type database systems.
Ability to adhere to privacy and confidentiality guidelines and policies.
Proven leadership and teaching ability in order to train regional teams.
Hands-on professional with ability to lead multidisciplinary teams.
Demonstrated ability to identify and communicate areas in which additional or other services may be beneficial to the company.
Demonstrated excellent verbal and written communication skills.
Ability to work effectively across geographical and cultural boundaries, and with employees of all seniority levels and backgrounds
Experience with interviews and witness preparation.
Exceptional judgment, integrity, and discretion in handling confidential and sensitive matters
Demonstrate familiarization of factors needed for prosecution such as reasonable suspicion, probable cause, evidence recovery/chain of custody, etc.
Familiarization with physical security operations and access control systems.
Willingness to travel extensively in area of responsibility as needed for Investigations
Location: New York City