Manager, Operations
The Role
Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.
Cedar is seeking an experienced Manager, Operations to help us scale the People Operations function. This individual will help lead and implement our People Operations. They will assess our processes, tools/systems, data/metrics and give strategic guidance to the people team and business leaders across the company.
This Manager, Operations will report to the Vice President of Total Rewards & HR Operations, however will gain exposure across all of Cedar. You will partner with Recruiting, Engineering, Operations, Sales, Marketing, Finance, Legal, etc.
Responsibilities
- Strategize, plan, and execute on the current needs within the HR Operations vertical and plan for evolving processes as we scale.
- Provide excellent support to employees on all things HR Ops-related, using the same lens with which we treat our external customers.
- Be responsible for the delivery and effectiveness of core HR Processes across all employee life-cycle activities, including: compliance, policy implementation and management, immigration, payroll, benefits, and compensation records.
- Own the development, implementation and evolution of core programs in the employee lifecycle for seamless onboarding, offboarding, employee changes; and provide operational support for compensation, performance, and recruiting.
- Lead the evolution of all employee systems of record, including accurately and confidentially maintaining data.
- Ensure compliance with applicable local, state and federal labor and employment laws and regulations.
Required Skills & Experience
- 4+ years of progressive strategic People Operations experience.
- Demonstrated experience in partnering with cross-functional teams
- Data driven attitude, and an interest in always finding ways to apply metrics in decision making.
- Experience ideating, designing, and implementing people-related programs.
- Excellent project management skills, effectively balancing scope/time/cost.
- Strong written and verbal communication skills.
What do we offer to the ideal candidate?
- An opportunity to work on a platform that is scaling very rapidly, engaging with 12M patients a year growing at 180% YoY as of Aug 2021!
- A chance to join a high-growth company at an early stage
- The ability to impact the growth of our company, we value all comments and suggestions
- Transparency across teams and interaction with multiple departments
- Competitive pay, employer-paid healthcare, stock options